Amazon.com: glitch or ditch?

For those who may not have been following the story, 57,310 books containing gay & lesbian themes suddenly dropped in search rankings on the popular site Amazon.com. One blogger in particular took note that his own book had plummeted, and put the rest of the net on alert. Amazon now claims that an employee in France filled out one field incorrectly, and 'accidentally' marked the material as 'adult', which in turn affected the search ranks. However, Amazon has contradicted itself in saying this. Many of the authors affected had previously been sent letters stating "that they were in the “adult” category simply for including positive gay and lesbian themes in their works and that’s why they lost their “Sales Rank” statistic that would keep them in search results". So, glitch or ditch? Did Amazon really have a problem with a single employee rolling one poorly tested change out to production, or have they decided it was a bad move on their part, and are now doing what they can to cover it up?

Visual aid time! Short on reading words? Don't worry, the biased crowd has provided us with an excellent flowchart!

see it here

That flow chart is funny, sums it up well. Like the alternate theories

On a serious note though, I am willing to bet its really a ditch. I bet it is a bad move on their part and they are just using an employee as a scapegoat.

Apparently someone saw "gay" and "lesbian" then immediately thought about sex. Why else would they label it "adult" ?

I guess that could explain why Amazon would want to keep this skeleton in the closet.