Anyone here use OsTicket?

  • OptionExp
  • Newbie
  • Newbie
  • User avatar
  • Posts: 5

Post 3+ Months Ago

I can't seem to make the new ticket notification to my email work. Anyone knows the prerequisite for this (if any)? I thought OsTicket will just use the PHP mailer by default.
  • dyfrin
  • Expert
  • Expert
  • User avatar
  • Posts: 503
  • Loc: WI

Post 3+ Months Ago

it uses the php settings.
By default osTicket uses native PHP Mail function to send outgoing emails. However, this can be problematic to spam filters depending on your php.ini mail settings. It is highly recommended that you use SMTP instead.

If you have direct access try sending a mail by command line to your email address and see if it is working correctly.

Post Information

  • Total Posts in this topic: 2 posts
  • Users browsing this forum: No registered users and 25 guests
  • You cannot post new topics in this forum
  • You cannot reply to topics in this forum
  • You cannot edit your posts in this forum
  • You cannot delete your posts in this forum
  • You cannot post attachments in this forum

© 1998-2017. Ozzu® is a registered trademark of Unmelted, LLC.