Help needed for Outlook Express

  • chrisb
  • Born
  • Born
  • chrisb
  • Posts: 3

Post 3+ Months Ago

Hi,
i was wondering if anyone can solve my dilemma please? My husband (not technical at all) was on my PC today. tried to download something & the computer froze. Rather than keeping the power button pressed to switch off the computer, as I have told him before, he decided to phone a friend "who knows something about computers." This friend had him wipe the computer & reinstall windows xp! I have now lost my photoshop elements 8 which I bought online & downloaded on line about 3 years ago. But worst of all, my outlook express account has disappeared. This has some vital emails & folders, plus contacts etc that I really need. Does anyone know how to restore this please? I would be very grateful for any suggestions
  • Anonymous
  • Bot
  • No Avatar
  • Posts: ?
  • Loc: Ozzuland
  • Status: Online

Post 3+ Months Ago

  • chrisb
  • Born
  • Born
  • chrisb
  • Posts: 3

Post 3+ Months Ago

OK, I've reset Outlook Express with my previous settings, but none of the folders are there. Help please
  • Zealous
  • Guru
  • Guru
  • User avatar
  • Posts: 1244
  • Loc: Sydney

Post 3+ Months Ago

O.k this friend that knows what to do, is just doing the CBF to really fix it so why not just start over again and problem is gone if we destroy everything.

i use a program called Icare data recovery which i have found to be quite a nice program when recovering deleted or formatted data.

And Yes just because you format does not mean it is gone :) To a point, a lot of data is still recoverable.

recover as much as you can

C:\Documents and Settings\user\Local Settings\Application
Data\Identities\{25FF2993-0CB8-4B58-BC29-2E4480601264}\Microsoft\Outlook
Express

Where "user" is the login username, replace with yours.

not 100% on this as i use live mail but should be something along these lines.

cross your fingers and hope that your Husband has not screwed all of the data to recover.

All ways look for a solution before formatting, all ways use it as a last resort or unless you have to.

Post Information

  • Total Posts in this topic: 3 posts
  • Users browsing this forum: No registered users and 72 guests
  • You cannot post new topics in this forum
  • You cannot reply to topics in this forum
  • You cannot edit your posts in this forum
  • You cannot delete your posts in this forum
  • You cannot post attachments in this forum
 
 

© 1998-2014. Ozzu® is a registered trademark of Unmelted, LLC.