Brother printer not printing black

  • robert78.5
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  • robert78.5
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  • Loc: Manitoba

Post 3+ Months Ago

I have a Brother MC990W all in one printer. 3 yrs old. Works great accept the black quit printing. I installed a new cartridge and it shows that it is full, when i print a test page the other colors work but not black. I ran the self clean a few times. Any ideas?
  • Anonymous
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  • Loc: Ozzuland
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Post 3+ Months Ago

  • spork
  • Brewmaster
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  • Loc: Seattle, WA

Post 3+ Months Ago

Did you check for (and remove) any protective plastic from the new black cartridge before inserting it into the printer?

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