Can't play a DVD

I authored and burned a DVD in Adobe Encore.

After doing so, I took it over to a really *plum* DVD player (some Wal-Mart no-name special retailing for $100 or so back in 2000). It plays... GREAT!

But on a 2004 Dell computer, it doesn't run!

Anyone have any ideas why not?

maybe its a cd rom drive?

What happens when you put the dvd in? Does windows explorer recognize it? What are you trying to use to play the dvd? Do you get a specific error message?

The Dell may not have the correct CODEC installed
since it's so new ? I figure I'd throw that out.lol

It is a DVD+RW drive.

I believe the program that was used to play it was Win DVD 4. The sounds is choppy, and there is no video... just a black screen.

In regards to codec, do DVD's have different kinds? I was under the impression that all you needed was the MPEG-2 codec.

Do any of you think that it could be copy protection?

*hello...what was your first clue?

did u manage to play anyother DVD in the DELL?

i would try upgrading Windvd as it is at #6 now

i know somebody posted something about there dvd's not wanting to play in there dvd-rom. if so you might wanna check this setting in REGEDIT
Hkey_Local_Machine
Sofware
Microsoft
Windows
Current Version
There should be a setting in there that says dvd region and then a number next to it.if this setting is off right click on dvd region and click modify and modify it according to your region

SimonTemplar: Yes, that same computer has played other DVD's I made, but they didn't have any sort of menu screen (they just started playing video). These were generated by AVID, and burned with a program called RecordNow DX with the "Disc Closed" setting selected.

It worked fine.

WoRd Of WiSdOm and Syber: As much as I would love to change the hardware/software configuration, this is the kind of project that requires me to make the product able to play on anything.

How old is Win DVD 4?

ATNO/TW: Is a black screen and choppy sound copy protection? I've never seen it before, and don't even know what it does. All I remember is seeing a box in Encore's output window with the copy protection settings, and I thought "Sure, why not?!"

Thanks for all your input everyone. You are all an asset to the computer-using nation!

No Problem Glad I Can Help