Dell XPS 400 - dvd drive doesn't read

  • olopop
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  • olopop
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Post 3+ Months Ago

Hey Everyone!
I have a Dell XPS 400 and the dvd drive (hl-dt-st dvd+-rw gsa-h21n) can't read or pick up dvds or cds. I want to reinstall the OS but how can I do that with a broken dvd drive? :?
BTW, when I first got the computer, the OS was XP. I've upgraded to VISTA home premium. I've tried various boot up options, one of them being the cntl + F11, which doesn't work. F2, F8, and F12 doesn't give me a restore option either. :shock: Any other suggestions?
Thanks in advance!
  • Anonymous
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Post 3+ Months Ago

  • Don2007
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  • Don2007
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Post 3+ Months Ago

If you want to reinstall the OS, shouldn't you be booting from the DVD drive, not from a Windows boot menu? Set the boot sequence in the BIOS, then put the CD in the drive and reboot.
  • Mr OBrien
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Post 3+ Months Ago

Quote:
can't read or pick up dvds or cds.


Try replacing the drive you can get a dvd drive
for 25$ these days.

Also you must have a recovery partition in
order to recover vista in the way specified.

To check for a recovery partition goto

START>COMPUTER>and look for
FACTORY_IMAGE

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