Error message at boot-up.

  • Celor
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  • Celor
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Post 3+ Months Ago

Hello.
I get this error message whenever I try to boot from the harddrive I am using right now when I put it in my newly built computer.

"Windows could not start because of an error in the software. Please report this problem as:
load needed DLLs for HAL.
Please contact your support person to report this problem."

I pulled it out of my other new computer and put it in my old one (The one I am using right now) and it boots up just fine. So it couldn't be the harddrive, but I am stumped as to what it could be.

Thanks for any help in advance.

-Celor
  • TomK
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  • Loc: Ontario, Canada

Post 3+ Months Ago

Format your harddrive and reinstall.
  • grinch2171
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  • Genius
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  • Loc: Martinsburg, WV

Post 3+ Months Ago

You do not need to format your drive...yet.

Try doing a repair install first which is what Microsoft recommends for this error
http://support.microsoft.com/kb/326671/en-us

Reinstall Windows
http://support.microsoft.com/kb/315341/
  • xfahmix
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  • Loc: Cork, Ireland

Post 3+ Months Ago

Agree. Probably problem with OS. Reinstalling the OS should fix it.
  • Celor
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  • Celor
  • Posts: 9

Post 3+ Months Ago

I am using that same harddrive in my other computer right now, and it isn't having any problems at all.

Could it be that I need to update my BIOs or something?
  • Celor
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  • Celor
  • Posts: 9

Post 3+ Months Ago

I tried putting it in my other computer again, and it isn't doing that error message anymore, but, I am getting a blue screen that has this error message.

STOP: 0x0000007B (THere is alot more jibber-jabber after that, but I don't think it is anything important. Just the root there.)

I do have my HDD and CD-RW on the same IDE cable and port.
  • TomK
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Post 3+ Months Ago

You can't use the same Windows install from your old computer in your new computer. You need to format your harddrive and install Windows on your new system. You can't just pull out a hard drive one computer and stick it into another while leaving Windows on it.
  • Celor
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  • Celor
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Post 3+ Months Ago

Oh, alright. Thank you for the help.
  • Celor
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  • Celor
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Post 3+ Months Ago

Alright, I was going to perform an in-place upgrade the Windows XP disk. I booted up the disk, and it started out fine, but before it even gets to the "Welcome to setup" screen I get this error message.

"File hal.dll could not be loaded
The error code is 7"

It does this everytime...

I ran a search on my HDD for this hal.dll file, and it was found in about five or 6 other folders, so I don't know what it would be.
  • TomK
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Post 3+ Months Ago

Here's what you should do.

1) Hook up the hard drive you're using in your new computer to your old computer.
2) Format it.
3) Install the harddrive back into your new computer.
4) Install a clean install of Windows.
5) Enjoy your fresh new computer.

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