Error when using AOL instant messenger

  • Dadair77
  • Newbie
  • Newbie
  • Dadair77
  • Posts: 9

Post 3+ Months Ago

I have a client who is receiving the error message"UbqSynchwnd:connect.exe Application Error" Then the red X Stating "The instructionat 0x77c43f43: refrenced memory at 0x00bcf000. The memory could not be written to." when he uses AOL instant messenger thru the Sametime client instant messaging. The sametime client works fine, it's when he tries to use AOL IM when it bombs out. Any ideas what might be causing this? He is using a NC6230 Laptop running Windows XP pro. Aol instant messenger shuts down after he gets this error.
  • Anonymous
  • Bot
  • No Avatar
  • Posts: ?
  • Loc: Ozzuland
  • Status: Online

Post 3+ Months Ago

  • grinch2171
  • Moderator
  • Genius
  • User avatar
  • Posts: 6801
  • Loc: Martinsburg, WV

Post 3+ Months Ago

http://www-1.ibm.com/support/docview.ws ... wg21093876
http://www-1.ibm.com/support/docview.ws ... ct477lotus
Check and see what version of sametime he uses, apparently this is a problem with an older version.

Post Information

  • Total Posts in this topic: 2 posts
  • Users browsing this forum: No registered users and 51 guests
  • You cannot post new topics in this forum
  • You cannot reply to topics in this forum
  • You cannot edit your posts in this forum
  • You cannot delete your posts in this forum
  • You cannot post attachments in this forum
 
 

© 1998-2014. Ozzu® is a registered trademark of Unmelted, LLC.