Hard Drive (with data on it) not detected

  • boswelj3
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Post 3+ Months Ago

Hey everybody,

I spent some time reading through the threads here for a solution to my problem, and many people had a similar issue but I found no resolve as of yet.

For my job I was sent a hard drive (a Samsung HM320JX) with some video files on it. It arrived today, and when I plug the drive in, nothing comes up on my computer.

I have gone into Disk management and clicked "initialize disk" and now it just says the drive is unallocated, and I can't do anything more except create a partition, and I don't think that would solve anything.

Can you help? I would greatly appreciate it!

I'm using Vista Home premium 64 bit.

Thank you,

John
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Post 3+ Months Ago

  • Don2007
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Post 3+ Months Ago

How did you "plug it in"? Did you use an external USB enclosure? That's what I would have used. Connecting it internally is not guaranteed.
  • boswelj3
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Post 3+ Months Ago

It's an external mobile hard drive, with no power supply, and it connects via USB.

Also, I should add that I have experienced this problem on several computers (all PC).
  • Don2007
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Post 3+ Months Ago

Do you know for sure that the people who sent the drive to you actually checked the data before they sent it. The only other thing I would try is connect it to a Unix box & boot it.

On second thought, tell them to resend the data on another drive.
  • boswelj3
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Post 3+ Months Ago

I talked to them about it and they said they tested it before it went out. They were on a Mac, but supposedly reformatted to NTFS. Something went wrong there I assume, so I guess I'll probably just send it back.

What else could be wrong? Thanks for getting back to me.
  • Don2007
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Post 3+ Months Ago

It's their problem. If they changed it to NTFS after the loaded the file, forget about it. Send the drive back to them.
  • grinch2171
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Post 3+ Months Ago

Quote:
They were on a Mac, but supposedly reformatted to NTFS.

To me that reads they deleted all the data. That is why all you can do is create partitions.
  • boswelj3
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Post 3+ Months Ago

Thanks for all your help. I'll talk to the guy about this and send it back.

On a related note - what's the best way to transfer 90GB of files from mac to PC over distance- sending a hard drive? if so, what's the general process? FTP seems like it would be too slow.

I know that may be asking too much given the forum topic but it's worth a shot.

Thanks again!
  • Don2007
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Post 3+ Months Ago

You aren't asking too much but I don't know anything about Macs.

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