Help needed with graphics card problems

  • Kidshark
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Post 3+ Months Ago

Sorry if Im posting this in the wrong place but I wasnt sure where to put it :?

I'm having some servere problems with my graphics card. It is a Radeon 9800 XL, I have a 3.0Ghz processor, 512 DDR RAM, 160GB hard drive and I think my power pack is like 350W :shock: Basically what happens is when I have had my PC turned on and its been in use for like an hour or 2 it starts making this electrical type noise (and it always has a deep humming noise which I think is coming from the graphics card...it didnt always have the noise) and then suddenly my screen goes black and 'no signal detected' appears and thats it...my PC is still on but the monitor is recieving nothing from the card. Can it may be a loose connection or the fan on the gfx card? Or that my power pack isnt sufficiant? I have had a new power pack recently because the old one blew (the new one is exactly the same) and I have also had a new motherboard because that was seriously damaged (by me messing with it :) ) So the only other explanation can be the graphics card....but I want to know what is EXACTLY wrong with it, the technicians I send it to must know nothing at all as they have never picked up on this problem even though they told me they ran a 24 hour test on my computer...bull. I would greatlyyyy appriciate any comments/advice as soon as possible please, thanks:D
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Post 3+ Months Ago

  • Kidshark
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Post 3+ Months Ago

Can no one help me? :cry:
  • Tchuki
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Post 3+ Months Ago

Start your PC up in "SAFE MODE" (press F8 during the POST sequence). "SAFE MODE" loads only the most necessary drivers for the mobo and HDD, the drivers for your GPU will not be loaded, it will use onboard.

Right click "MY COMPUTER" and choose "MANAGE". From the menu select "DEVICE MANAGER". There you will find a selection called "SOUND, VIDEO & GAME CONTROLLERS", look in there to see if your GPU is either conflicting (marked with a yellow exlimtaion triangle) or broken (red X).

If neither, try disabling the device (right click > disable) then reboot your pc and see if it works for a longer period without your card.

This will let you know if it is your GPU or something else that is causing the problem.

Let us know the result.
  • Kidshark
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Post 3+ Months Ago

Thanks alot, I will try that and get back to you.
  • Kidshark
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Post 3+ Months Ago

Hey I did what you said, couldnt see any yellow or red markers so I disabled my graphics card...then looked into my monitor properties...I then went on adapter> properties> resources and found something I think. The resource types all had red circles with a line through over them and there was stuff in the conflicting device list:

Input/Output Range 03B0 - 03BB used by:
Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Input/Output Range 03C0 - 03DF used by:
Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Memory Range 000A0000 - 000BFFFF used by:
Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571


Isnt that my processor? What is happening exactly...?
  • Lefty
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Post 3+ Months Ago

How old in the "new" power supply? If you bought a cheep one you may have to replace it again. You said it's a 350watt, that is exactly the same. Other problems could be the card it unseated, the video cable in the back is not screwed in fully, and the bearings in the video card fan (if there is one) are going. My initial guess it that your PS is not producing enough cooling and after a while things are overheating. Can you give any other information?
  • Kidshark
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Post 3+ Months Ago

Well my computer has warrenty and is fixed by the technicians (whom I just dont trust at all anymore....its been 3 months since my computer was in good health) they bought the new power supply and Im almost 100% positive it was the same model as my previous one. So I think that should be ok... I agree with the idea of this being a overheating problem but I dont see how it can be my PS.....its brand new, I think your theories about my graphics card may be correct but we'll see soon. I'm seriously considering asking for my money back and building my own from scratch, even though I dont have much knowledge of putting a PC together...I'd need help lol. :oops: Thanks for your advice by the way! Keep it coming if you have any other ideas :)
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Post 3+ Months Ago

Kidshark wrote:
Input/Output Range 03B0 - 03BB used by:
Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Input/Output Range 03C0 - 03DF used by:
Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Memory Range 000A0000 - 000BFFFF used by:
Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571


Isnt that my processor? What is happening exactly...?


What ever that yellow "X" was next to is conflicting with your AGP (graphics card). Each device is given a different IRQ and address so that that the CPU know which device take priority.

Also, I told you the wrong place to look in, you should have been looking in "DISPLAY ADAPTOR" in "DEVICE MANAGER" not sound, games etc. Your graphics card information is stored in there.

Sorry about that. :oops:
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Post 3+ Months Ago

There wasnt any yellow marker :? Its just that the resources were kinda crossed out.....like I said.....with a red circle and line through them. So are you saying my graphics card and processor are conflicting? If so how could I actually fix this? Thanks.
  • Tchuki
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Post 3+ Months Ago

I`m not sure exactly what its conflicting with. What was the Marker against ?
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Post 3+ Months Ago

There were no markers in device manager at all. When I went into Display Properties> Settings> Advanced> Adapter (my graphics card was disabled at this time like you told me to do so it didnt appear here)> Properties> Resources.... Then all the 'Resource Type' were not appearing normally...they were crossed out, and in the Conflicting Device List was the things I stated before.
  • Tchuki
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Post 3+ Months Ago

Try uninstalling the grahpics card using the "ADD/REMOVE HARDWARE" in "CONTROL PANEL" then reboot and reinstall.
  • Kidshark
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Post 3+ Months Ago

I havent got the CD to install it, it came with the computer...will it still be ok to remove 'ATI Display Driver' from the list?
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Post 3+ Months Ago

Oh by the way I went on System Information and went on conflicts/sharing and found something..........I dont know if its bad or not though lol. It seems my Intel processor and radeon are sharing resources, could this be the problem?

I/O Port 0x0000A000-0x0000AFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x0000A000-0x0000AFFF RADEON 9800 PRO

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x000003C0-0x000003DF RADEON 9800 PRO

Memory Address 0xE8000000-0xF7FFFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Memory Address 0xE8000000-0xF7FFFFFF RADEON 9800 PRO

IRQ 16 RADEON 9800 PRO
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE

IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7
IRQ 18 MEDION (7134) WDM Video Capture

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Memory Address 0xA0000-0xBFFFF RADEON 9800 PRO

I/O Port 0x000003B0-0x000003BB Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x000003B0-0x000003BB RADEON 9800 PRO
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Post 3+ Months Ago

under I/O:

0x00000000-0x00000CF7 Direct memory access controller OK
0x00000000-0x00000CF7 PCI bus OK
0x00000010-0x0000001F Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x00000022-0x0000003F Motherboard resources OK
0x00000040-0x00000043 System timer OK
0x00000044-0x0000005F Motherboard resources OK
0x00000060-0x00000060 Motherboard resources OK
0x00000061-0x00000061 System speaker OK
0x00000062-0x00000063 Motherboard resources OK
0x00000064-0x00000064 Motherboard resources OK
0x00000065-0x0000006F Motherboard resources OK
0x00000070-0x00000073 System CMOS/real time clock OK
0x00000074-0x0000007F Motherboard resources OK
0x00000080-0x00000090 Direct memory access controller OK
0x00000091-0x00000093 Motherboard resources OK
0x00000094-0x0000009F Direct memory access controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000C0-0x000000DF Direct memory access controller OK
0x000000E0-0x000000EF Motherboard resources OK
0x000000F0-0x000000FF Numeric data processor OK
0x00000170-0x00000177 Secondary IDE Channel OK
0x000001F0-0x000001F7 Primary IDE Channel OK
0x00000200-0x00000200 Motherboard resources OK
0x00000202-0x00000208 Motherboard resources OK
0x00000274-0x00000277 ISAPNP Read Data Port OK
0x00000279-0x00000279 ISAPNP Read Data Port OK
0x00000295-0x00000296 Motherboard resources OK
0x00000320-0x0000032F Motherboard resources OK
0x00000330-0x00000331 MPU-401 Compatible MIDI Device OK
0x00000376-0x00000376 Secondary IDE Channel OK
0x00000378-0x0000037F ECP Printer Port (LPT1) OK
0x000003B0-0x000003BB Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571 OK
0x000003B0-0x000003BB RADEON 9800 PRO OK
0x000003C0-0x000003DF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571 OK
0x000003C0-0x000003DF RADEON 9800 PRO OK
0x000003F0-0x000003F5 Standard floppy disk controller OK
0x000003F6-0x000003F6 Primary IDE Channel OK
0x000003F7-0x000003F7 Standard floppy disk controller OK
0x000003F8-0x000003FF Communications Port (COM1) OK
0x00000400-0x000004BF Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00000500-0x0000051F Intel(R) 82801EB SMBus Controller - 24D3 OK
0x00000778-0x0000077B ECP Printer Port (LPT1) OK
0x00000A78-0x00000A7B Motherboard resources OK
0x00000B78-0x00000B7B Motherboard resources OK
0x00000BBC-0x00000BBF Motherboard resources OK
0x00000D00-0x0000FFFF PCI bus OK
0x00000E78-0x00000E7B Motherboard resources OK
0x00000F78-0x00000F7B Motherboard resources OK
0x00000FBC-0x00000FBF Motherboard resources OK
0x0000A000-0x0000AFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571 OK
0x0000A000-0x0000AFFF RADEON 9800 PRO OK
0x0000B400-0x0000B47F VIA OHCI Compliant IEEE 1394 Host Controller OK
0x0000C000-0x0000C01F Intel(R) 82801EB USB Universal Host Controller - 24D4 OK
0x0000C400-0x0000C41F Intel(R) 82801EB USB Universal Host Controller - 24D7 OK
0x0000C800-0x0000C81F Intel(R) 82801EB USB Universal Host Controller - 24DE OK
0x0000CC00-0x0000CC1F Intel(R) 82801EB USB Universal Host Controller - 24D2 OK
0x0000D400-0x0000D4FF C-Media AC97 Audio Device OK
0x0000D800-0x0000D83F C-Media AC97 Audio Device OK
0x0000F000-0x0000F00F Intel(R) 82801EB Ultra ATA Storage Controllers OK
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Post 3+ Months Ago

under IRQs:

IRQ 0 System timer OK
IRQ 3 Intel(R) 82801EB SMBus Controller - 24D3 OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 10 MPU-401 Compatible MIDI Device OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 16 RADEON 9800 PRO OK
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2 OK
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE OK
IRQ 17 C-Media AC97 Audio Device OK
IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7 OK
IRQ 18 MEDION (7134) WDM Video Capture OK
IRQ 19 Intel(R) 82801EB USB Universal Host Controller - 24D4 OK
IRQ 21 VIA OHCI Compliant IEEE 1394 Host Controller OK
IRQ 23 Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD OK
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under Memory:

0xF8000000-0xF9FFFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571 OK
0xE8000000-0xF7FFFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571 OK
0xE8000000-0xF7FFFFFF RADEON 9800 PRO OK
0xE0000000-0xE7FFFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571 OK
0xF9000000-0xF900FFFF RADEON 9800 PRO OK
0xF0000000-0xF7FFFFFF RADEON 9800 PRO - Secondary OK
0xF9FF0000-0xF9FFFFFF RADEON 9800 PRO - Secondary OK
0xFA800000-0xFA8003FF Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD OK
0xFA402000-0xFA4023FF MEDION (7134) WDM Video Capture OK
0xFA404000-0xFA4047FF VIA OHCI Compliant IEEE 1394 Host Controller OK
0xFEBFFC00-0xFEBFFFFF Intel(R) 82801EB Ultra ATA Storage Controllers OK
0xFA801000-0xFA8011FF C-Media AC97 Audio Device OK
0xFA802000-0xFA8020FF C-Media AC97 Audio Device OK
0x0000-0x9FFFF System board OK
0xFEC00000-0xFEC00FFF System board OK
0xFEC01000-0xFED8FFFF System board OK
0xFEE00000-0xFEE00FFF System board OK
0xFFB00000-0xFFBFFFFF System board OK
0xFFF00000-0xFFFFFFFF System board OK
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571 OK
0xA0000-0xBFFFF RADEON 9800 PRO OK
0xC0000-0xDFFFF PCI bus OK
0xE0000-0xEFFFF System board OK
0xF0000-0xF3FFF System board OK
0xF4000-0xF7FFF System board OK
0xF8000-0xFBFFF System board OK
0xFC000-0xFFFFF System board OK
0x100000-0x1FFEFFFF System board OK
0x1FFF0000-0x1FFFFFFF System board OK
0x20000000-0xFEBFFFFF PCI bus OK

It seems that it says they are all OK... but I dont know lol.
  • Tchuki
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Post 3+ Months Ago

You should be able to either set the IRQ and addresses manually (refer to user hand guide) or if you go to the Nvidia website you will be able to download the drivers required for your graphics card.

That way you could uninstall the card completely (drivers, IRQ's and everything reset) and reinstall the graphics card that way. That should fix the problem.
  • Lefty
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Post 3+ Months Ago

At this point there are really two things to look at:
PS is bad or going bad
Video card is overheating OR going bad.

The easiest way to find this out id NOT to disable the card, but sub in another card if you have one, even an old one will let you know if the PS or the VC is the problem. One thing though, do you have the ability to change these things out? if not how about a friend? It's easy enough, but CAN be problematic when dealing with the drivers associated with it.

Same with the PS, if you have an old one switch it (make sure the voltage etc are the same) When your dealing with hardware it gets tough to dx things with out extra parts. Let us know what you have available...
  • Kidshark
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Post 3+ Months Ago

Well I would be able to put the parts in myself but I dont have any lol. The guy is coming to my house on friday with a brand new Radeon 9800 XL (same as I have now) so hopefully that will fix this problem. I have had a new PS recently like I mentioned earlier so I think it must be the graphics card. You dont think its the processor then? If putting the new graphics card in doesnt work then what could it be? Thanks for the help.
  • Lefty
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Post 3+ Months Ago

Most of the time when a Proc goes the whole sebangs goes and it will not start up. Since you have so much cooling I would have to say it's not the processer. That's where switching the cheapest part comes in (VC cheaper then Proc) Let us know how it turns out.
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Post 3+ Months Ago

Oh ok, I dont have loads of cooling....just the PS fan, processor fan (its quite large) and the fan on my gfx card. Is 44 degrees C normal for my motherboard (playing a game)...idle its 38-39... my disk drive is 45C (playing a game) and is usually 41 idle, are these temperatures normal?
  • Lefty
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The temps sound fine, usually less than 50C is the threshold. Changing out the VC will give us the next clue.
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Post 3+ Months Ago

My hard disk is currently 46 C Idle and my motherboard is a massive 93 C....thats surely not normal, what is causing this?
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Post 3+ Months Ago

That might be the case that is at 93....I have 2 different programs. One says motherboard one says case.
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Post 3+ Months Ago

CPU is at 7 C :? :? :? whats happening???????? My comp sounds like it does right before it does the 'no signal detected' thing
  • Lefty
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Post 3+ Months Ago

How are you detecting the temps?
Program or LCD on your tower?
  • Kidshark
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Post 3+ Months Ago

I already said.....Everest and MBM 5
  • Lefty
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Post 3+ Months Ago

Sorry I missed that. I belive you still have a heat issue which of course is easy to show with a temp range from 7C to 40 or 50C!!! From the above it looks like everything is "OK" with the IRQ's and memory addressing. Lets wait until Friday and see what the new VC shows. I'll be standing by!!
  • Tchuki
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Post 3+ Months Ago

Just yank the card out or disable it and let the pc run for a few hours to see if it is your card.

Easier than waiting for a new card and/or replacing it to test.

You said it only happened after the pc being on for a few hours, so leave it to download some music or something without the card enabled/connected and see what happens.
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