New Dell laptop battery flashing orange and white.

  • robert78.5
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Post 3+ Months Ago

My daugher needed a new battery for her Dell laptop. I purchased a new Dell battery and charged it all night. It worked good for a day, than the battery symbol started flashing orange 3 times than one white flash. It repeats this sequence even when plugged in now.It seems to hold its charge for the day at school but the orange and white flashes are still there. Is this a faulty battery?
  • Anonymous
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Post 3+ Months Ago

  • Zealous
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Post 3+ Months Ago

have you contacted dell support to get a replacement battery?
  • robert78.5
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Post 3+ Months Ago

I bought it from CDS Micro Systems in Pennsylvania, waiting for an answer.
  • Zealous
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Post 3+ Months Ago

well last i checked you have a service tag on the machine for tech support with dell but wait to hear from them and if they can't ring up and tell dell your tag and should be able to arrange something.
  • gmulak
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Post 3+ Months Ago

It could mean different things. Usually when it is a new battery than it should not be that the battery is bad, but that it is NOT being recognized. Try removing the battery, using an eraser (gently) on the contacts and then replacing it. See if that makes a difference? Dell will have an answer of what the flashing code is signifying.

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