Printer help

  • ivansmagic
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  • Born
  • ivansmagic
  • Posts: 3

Post 3+ Months Ago

Hi there,

I am looking for some help with my printer. Its an Epson Stylus photo RX420.

I usually upload photos from my camera by putting the SD card into the slot on the printer. This then opens a box prompting me as to which actions I want to take which has been fine up until now.

Now, when I insert the card nothing happens. I have reset to auto runs settings but to no avail. I then tried to update the drivers via device manager but get the following message.

the file E_DDSP13.DLL is needed. please select the path where it is located.

I am guessing that this is what is causing the problem, but can anyone help me with this ?
  • Anonymous
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  • Loc: Ozzuland
  • Status: Online

Post 3+ Months Ago

  • Don2007
  • Web Master
  • Web Master
  • Don2007
  • Posts: 4924
  • Loc: NY

Post 3+ Months Ago

Try it in safe mode.

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