screen doesnt turn on please help

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Post July 14th, 2009, 10:52 am

Hi, i have a Toshiba Satellite Sli-4 laptop, ive had it for about 8 months, and a week ago i closed the screen and then when i went to boot up the computer again it made a loud beeping noise three times and continued to login, but with no screen active,i can type in my password and logon but i cant see anything. if anyone knows how to fix this i would greatly appreciate the help.
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Post July 14th, 2009, 10:52 am

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Post July 14th, 2009, 11:20 am

If it's an AMI (American Megatrends International) BIOS which it probably is, 3 beeps indicate a Base 64K RAM failure.

When you first turn your computer on, the BIOS manufacture should appear briefly at the top of the screen. If it isn't AMI we'd need to know which one to get the correct meaning of the beeps.
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Post July 14th, 2009, 12:04 pm

thank u i will check that and get back to you
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Post July 14th, 2009, 12:09 pm

i believe it is an ACPI Flash BIOS V2.30 x64, and if it is any help the beeping is a long beep followed by two quick beeps
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Post July 14th, 2009, 12:43 pm

It's still most likely the RAM or Graphics card.

Trying taking both out and re-seating them. If you still get black screen try booting to safe mode. I assume with vista you can still do that by holding F8 when your computer starts up.

Once in safe mode open the system configuration utility by clicking Start / run and typing msconfig

Go to the boot tab. It should look like this
Image

Check the Base Video box click OK and reboot.

If the video card is bad, this should allow it to boot to Windows normally but in VGA mode. Your resolution will look like crap, but if it boots, that should indicate your RAM is OK and your graphics card is bad. If it's still a black screen, it's probably your ram that's bad.
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Post July 14th, 2009, 1:03 pm

Thank you I will do that and get back to you
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Post July 14th, 2009, 1:55 pm

I reseated the ram and graphics but still a black screen and when I try to do the safe mode thing I don't know if it works or not because screen is still blank should I try changing my ram?
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Post July 14th, 2009, 6:56 pm

That's what I'm thinking
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Post July 15th, 2009, 10:05 am

I'll try switching them out and let you know how it goes thank you for the help

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