vpr matrix 200a5 battery not charging & turning on

  • vprmatrix200a5
  • Born
  • Born
  • vprmatrix200a5
  • Posts: 1

Post 3+ Months Ago

MY vpr matrix 200a5 battery is not charging and is also not turning on. i have checked the ac adapter which is a Kensington 120wat using a N3 bit, this works. i have disassembled the laptop and repaired the a/c recharge port. i have turned my laptop on with an older battery that doesn't hold a charge but it recharges. i have tried with my new battery and nothing happens. the new battery stopped recharging right when my laptop was just about to die. i have hit the reset button that doesn't work and i have disabled hibernate and power save to try and get it working. what is wrong with this awful thing ?
  • toshiba
  • Novice
  • Novice
  • toshiba
  • Posts: 23

Post 3+ Months Ago

i think it's not due to the battery, it's the issue of the mother board of the laptop, the BIOS may consider the hibernate condition as the normal laptop work condition, you should reset the BIOS and then restart the Operation System. if you can not do this, you'd better get the help from the agent technical support.

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