Windows restart.

  • ImmortalDuck
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Post 3+ Months Ago

Every once in a while, usually once or twice a day, my desktop shutsdown and restarts itself. Any way to fix this? It's getting very annoying.
  • meman
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Post 3+ Months Ago

The whole computer shuts down or windows explorer?

XP is set to reboot when theres a system failure, this can be turned off.
Start > controll panel > system > Advanced > startup and recovery settings.

Youl need to provide more info about when this happens, Things you are doing when this happens for people to have a better idea about the cause. Theres no single reason why this would happen and the turning off "reboot on system failure" is by no means a fix.

//edit

I just noticed your thread about your clicking computer.
These two issues could possibly be connected.
  • ATNO/TW
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Post 3+ Months Ago

Like meman said, more info would be helpful. This used to happen to me when I would try to access Word or Excel documents on an old Novell 5.1 Network share. I finally got too irritated and switched back to Win2K Pro from XP SP1 and never had a problem again. I still to this day don't know the root cause though.
  • ImmortalDuck
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Post 3+ Months Ago

The whole computer shuts down. This started happning to me a few days ago, never before that. And it doesn't really seem to be what I'm using. I've used multiple things I've used in the past tons of times and only now does the computer randomly shut down.
  • lucassix
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Post 3+ Months Ago

Is it actually shutting down, as in logging you off, and powering down the system, or is it just shutting off suddenly like the power went out?
  • ImmortalDuck
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Post 3+ Months Ago

Shutting down like the power went off.
  • Arcath
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Post 3+ Months Ago

how old is the PC? posibly a bad power supply?

Is the CPU fan spinning normally? slowly? making a noise? If the CPU overheats it could shutdown on it's own, but usually starts giving you blue screen abends first.

Do you see a message from windows saying 'windows is shutting down' or is it fast like when you hit your reset button?
  • Bgnn32
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Post 3+ Months Ago

I was also thinking power supply that would probally be the first thing to check, you can get a power supply tester for $20 or so, just check around if you have a local computer store (not Best Buy or Circuit City but a REAL computer store) they should have them.
  • ImmortalDuck
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Post 3+ Months Ago

It shuts down like right when you pull the cord out of the power outlet. Should I get a power supply tester from Staples?
  • ImmortalDuck
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Post 3+ Months Ago

Update: Now that I've payed additional attention to it, it mainly only shuts down while I play a video game. Now does anyone know if I can fix it?
  • ATNO/TW
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Post 3+ Months Ago

My best guess is you are having a problem with your video card or the driver. My second best guess would be that you are getting a paging error in memory. The problem with troubleshooting is, that kind of shut down gives no opportunity for your event log to write an entry making it difficult to troubleshoot.

There is another possibility though, and now that I think about it, even more likely than the first two I mentioned. Are you overclocking your processor? Your computer will respond exactly like this if your processor overheats, and I suspect this is not an uncommon problem with gamers that overclock. (Unless they've taken cautionary steps for cooling). Even if you are not overclocking, the game still may be working your processor to a slow death.
  • ATNO/TW
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Post 3+ Months Ago

btw -- what game are you playing?

Although this list is not all-inclusive, it will give you a reference to see if there are any known conflicts with the game and XP

XP Software compatability
  • ImmortalDuck
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Post 3+ Months Ago

I play World of Warcraft, MMORPG. I just updated my drivers. Should I just turn my computer off after I've gotten everything done? (Usually, I just leave it on.)
  • ATNO/TW
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Post 3+ Months Ago

Well -- A reboot may or may not help. Some program installs need it, some don't
  • ImmortalDuck
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Post 3+ Months Ago

If you want, I can turn the "Restart on error" Off and tell you what it says?

As in, when the blue screen pops up when I get the error, I'll tell you what it says.
  • ATNO/TW
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Post 3+ Months Ago

The only way to know for sure is to know what error. That would be helpful
  • ImmortalDuck
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Post 3+ Months Ago

What can I do to find the error?
  • ATNO/TW
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Post 3+ Months Ago

Control Panel | Administrative Tools | Event Viewer.

Look primarily at the system log, but also at the application log for any errors that occured at the time of the problem.
  • ImmortalDuck
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Post 3+ Months Ago

Do you by any chance have MSN? It'd be alot faster than this. [/img]
  • ATNO/TW
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Post 3+ Months Ago

I understand it would be faster ImmortalDuck, but it has long been a policy among the moderators that we only answer on the boards. You have no idea how many have read these posts later and had their similar problem solved.

I'll try to check in on this frequently to answer as quickly as possible. In the meantime others may be able to assist as well. Besides. I'd have to take the time to look up the errors and possible solutions anyway, so MSM probably wouldn't be much faster
  • ImmortalDuck
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Post 3+ Months Ago

Ahh I see. Well, could I possibly be having the same trouble as http://ozzu.com/ftopic24789.html?
  • ATNO/TW
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Post 3+ Months Ago

Well, I hadn't looked that one up before, but I recalled it and that's why in my earlier post I suggested about the processor getting too hot.

There's a variety of ways you can check your processor temps and usage. One that I use is PC Wizard 2004
http://www.cpuid.com/pcw.php

You can monitor that off and on while you play your game. If you see it maxing out frequently at 100% and see your temps rising, that is probably going to help you narrow it down.
  • ImmortalDuck
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Post 3+ Months Ago

It shows my temp. varying from 85-95 Degrees Farenheit while I play it.
  • ATNO/TW
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Post 3+ Months Ago

That would be only around 35 Celcius, but just to double check are you sure you're reading Farenheit? Normally I see temps measured in Celcius. If those temps are actually Celcius readings, then you are WAY too hot.
  • ImmortalDuck
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Post 3+ Months Ago

Yeah, I'm using HDD Temperature, and I have it set to read on Farenheit. Switched to Celcius for a moment and it was at 29 Degrees.
  • ImmortalDuck
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Post 3+ Months Ago

Bump.
  • ATNO/TW
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Post 3+ Months Ago

Crap. Thanks for bumping this. Sorry. I forgot about it. I apologize for the other tool. If your motherboard is supported this tool will measure your temps:

http://majorgeeks.com/download.php?det=311

Just had a friend show me that when we were working on this the other day and I forgot to come back here and post it. My apologies.

// The temps show in systray so you can monitor them while you play.
  • ImmortalDuck
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Post 3+ Months Ago

Ahh, no problem. I'll try this tomorrow, for now I'm going to sleep.

I'll post what happens after I use it while playing my game.
  • twmspro
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Post 3+ Months Ago

This definetly sounds like a overheating problem. Could this becaused by a file loading it self into memory too many times? My processor used to overheat when I had the stock heatsink on while playing games. If you can take the side panel off and run your games. This can sort of tell you if its heat. If you built the computer yourself i would suggest reapplying the thermal paste between the processor and heat sink. Amd has some pretty good videos on processor installation and heatsink installation. I'd check it out just for learning.
  • ImmortalDuck
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Post 3+ Months Ago

Well this didn't happen since I posted my last message. Now it did, and I think it's overheating too. Should I open up my side panel and have a fan on right next to it?
  • twmspro
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Post 3+ Months Ago

Ya sure try that and see how it does. What processor it is. you can buy my volcano 12 for amd athlon xp off of me. Wish all connectors and such. The only things used is the pci port controller and the actual heatsink-fan combo itself. Contact me if you want to buy it off of me.
  • ImmortalDuck
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Post 3+ Months Ago

I've used a different program and it shows that my CPU Fan was indeed dead and my temperature was rising to 90 Celcius while playing games. I live in Bristol, connecticut, and I can't find any stores that sell a heatsink fan with sensor for a pentium 4.
  • twmspro
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Post 3+ Months Ago

ouch..
You can find an awesome hsf on newegg.com
The shipping is freaky fast and I continue to buy all my parts from them. They have some really nice ones for not too much. Check it out.
  • ImmortalDuck
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Post 3+ Months Ago

Well I've installed a new fan and everything. And I was playing my game for a while, then when I exited out of the game my entire computer crashed and wouldn't reboot. I had to use the button on the back of my PC and restart the computer myself.
  • ImmortalDuck
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Post 3+ Months Ago

Bump, this continues to happen to me whenever I exit a game.
  • ATNO/TW
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Post 3+ Months Ago

I'm not great with hardware, but there's a possibility your power supply voltage is too low, or may have some problems.

In the meantime I'm going to move this to hardware to try to get you better help, since it's becoming quite apparent you are having hardware problems.
  • ImmortalDuck
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Post 3+ Months Ago

My friend said it was a software problem and I should do a critical error check, but I don't have my WinXP CD. I Just spent $30 On my new fan and I'd rather not buy anything to be able to fix this. What can I do?
  • ATNO/TW
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Post 3+ Months Ago

Go to Control panel | Administrative Tools | Event Viewer | System log

Look for errors recorded around the time of the crashes. (Warnings may be helpful there too) I did ask you for the exact error before, but you never gave it. This is where you will find it.

It still could help identify the cause of the problem
  • ImmortalDuck
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Post 3+ Months Ago

http://www.imagedump.com/index.cgi?pick=get&tp=210685

Think that's the one. I'm considering reformatting to fix it.
  • ATNO/TW
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Post 3+ Months Ago

No, that wouldn't be it. XP is set to sync up with one of a couple internet time servers at specified intervals. If it can't connect with the time server you'll get that error. That would be unrelated,
  • ImmortalDuck
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Post 3+ Months Ago

It just happened again, twice actually, and it recorded no errors at all.
  • ATNO/TW
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Post 3+ Months Ago

Unfortunately, if it's just completely powering your computer off instantly, it has no opportunity to log an error.

If you go back to January 31st or Feb1st, you mentioned you were getting blue screen errors. Those should have been recorded. There might be something from back then that could help.
  • ImmortalDuck
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Post 3+ Months Ago

Wait, I think I found the error.

http://www.imagedump.com/index.cgi?pick=get&tp=210731

I'm not totally sure but that's when I crashed last.
  • ATNO/TW
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Post 3+ Months Ago

ntdll.dll version 5.1.2600.1217 is an SP1 version. Although you've never said it, I assume that is the service pack you are using?

the SP2 version is 5.1.2600.2180 and I believe was revised to correct an exploit. You appear not to be the only one having that problem Seems others are too.

This link seems to suggest the solution is do a "repair" install of XP to correct the problem:
http://www.jsifaq.com/SUBO/tip7100/rh7193.htm

If you do decide to do a repair install, I would suggest you run chkdisk first:
http://www.microsoft.com/resources/docu ... hkdsk.mspx


Another option to consider is to try installing SP2

It may be that this is not your only problem, but it certainly looks like it's associated with it.
  • ATNO/TW
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Post 3+ Months Ago

Added thought. You might also want to run the system file checker utility as well. That might fix the corrupted ntdll.dll file
  • ImmortalDuck
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Post 3+ Months Ago

I formatted, installed the latest ATI Driver, and I crash while playing games now. I don't get it, I have a new CPU Fan, latest drivers, and formatted and it still crashes while playing.
  • ImmortalDuck
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Post 3+ Months Ago

Bump.
  • monster_en_co
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Post 3+ Months Ago

since ive got windows xp with sp2 i have intergrated it with the xp cd and i done a full clean format on my machine. When it finished i loaded up windows and i never installed a single driver. My machine runs very very sharp and chrisp now .. my games used to crash before playing half life 2 but now it doesnt. If your out there and have xp sp2 i suggest u do a clean boot and install without no drivers (except ones it asks for to install)
  • ImmortalDuck
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Post 3+ Months Ago

I tried installing SP2, but when I did my machine was very laggy and I couldn't connect to the internet. Now I have northgate tech telling me-

---------------------------
These games are to high end for your machine.

This is the reason why your computer is acting the way it is.

Thank you,

HP

----------------------------

While I've been playing these games on this computer for a year now.

Oh, and I don't know if this matters but when it shuts down the red light stays on (I think it's the LED).
  • grimshit
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Post 3+ Months Ago

Well HP is talking out there "butts", games dont do that if they dont meet the system requirements they just lag and end up looking like a slideshow.

*plum*
  • ImmortalDuck
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Post 3+ Months Ago

Well, I think it's my CPU, while my friend thinks it's my video card. I told him that I don't think a video card could cause computer crashing. Also, before I had my new fan my CPU temp would get to 80-90C Average. Could this have caused damage to it and thus I need a new one?

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