100% Uptime SLA

  • DanKo
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Post 3+ Months Ago

I want to ask you, dudes, how can the company (simplehelix) offer 100% Uptime SLA?
What does it depend on?
What else companies provides that?
  • joebert
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Post 3+ Months Ago

There's either some strange wording in the actual agreement that gives them a loophole when things go down, or they have an excellent global network.
  • Daemonguy
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Post 3+ Months Ago

We offer 100% uptime, course you pay through the nose for it. :) Heh.

You have to read the fine print though. They might discount maintenance windows in the agreement. I can't find any specifics in my cursory investigation. I would ask for the specifics regarding the uptime guarantee.

The only way to offer true 100% availability os to have multiple data centers using autonomic global load balancers.
  • spork
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Post 3+ Months Ago

Daemonguy wrote:
The only way to offer true 100% availability os to have multiple data centers using autonomic global load balancers.

Even then, a nuclear holocaust would probably bump that guarantee back to 99%.
  • Daemonguy
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Post 3+ Months Ago

spork wrote:
Daemonguy wrote:
The only way to offer true 100% availability os to have multiple data centers using autonomic global load balancers.

Even then, a nuclear holocaust would probably bump that guarantee back to 99%.


Heh, yeah that is true, though I think there won't be anyone around to call you on your SLA. ;)

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