100% Uptime SLA

  • DanKo
  • Banned
  • Banned
  • User avatar
  • Joined: Oct 21, 2007
  • Posts: 42
  • Status: Offline

Post February 23rd, 2009, 8:59 am

I want to ask you, dudes, how can the company (simplehelix) offer 100% Uptime SLA?
What does it depend on?
What else companies provides that?
  • Anonymous
  • Bot
  • No Avatar
  • Joined: 25 Feb 2008
  • Posts: ?
  • Loc: Ozzuland
  • Status: Online

Post February 23rd, 2009, 8:59 am

  • joebert
  • Sledgehammer
  • Genius
  • No Avatar
  • Joined: Feb 10, 2004
  • Posts: 13455
  • Loc: Florida
  • Status: Offline

Post February 23rd, 2009, 9:07 am

There's either some strange wording in the actual agreement that gives them a loophole when things go down, or they have an excellent global network.
Strong with this one, the sudo is.
  • Daemonguy
  • Moderator
  • Web Master
  • User avatar
  • Joined: Jan 23, 2004
  • Posts: 2673
  • Loc: Somewhere outside the box in Sarasota, FL.
  • Status: Offline

Post February 25th, 2009, 12:57 pm

We offer 100% uptime, course you pay through the nose for it. :) Heh.

You have to read the fine print though. They might discount maintenance windows in the agreement. I can't find any specifics in my cursory investigation. I would ask for the specifics regarding the uptime guarantee.

The only way to offer true 100% availability os to have multiple data centers using autonomic global load balancers.
"It's always a long day, 86,400 won't fit into a short."
  • spork
  • Brewmaster
  • Silver Member
  • User avatar
  • Joined: Sep 22, 2003
  • Posts: 6129
  • Loc: Seattle, WA
  • Status: Offline

Post February 25th, 2009, 1:10 pm

Daemonguy wrote:
The only way to offer true 100% availability os to have multiple data centers using autonomic global load balancers.

Even then, a nuclear holocaust would probably bump that guarantee back to 99%.
The Beer Monocle. Classy.
  • Daemonguy
  • Moderator
  • Web Master
  • User avatar
  • Joined: Jan 23, 2004
  • Posts: 2673
  • Loc: Somewhere outside the box in Sarasota, FL.
  • Status: Offline

Post March 2nd, 2009, 1:31 pm

spork wrote:
Daemonguy wrote:
The only way to offer true 100% availability os to have multiple data centers using autonomic global load balancers.

Even then, a nuclear holocaust would probably bump that guarantee back to 99%.


Heh, yeah that is true, though I think there won't be anyone around to call you on your SLA. ;)
"It's always a long day, 86,400 won't fit into a short."

Post Information

  • Total Posts in this topic: 5 posts
  • Users browsing this forum: No registered users and 50 guests
  • You cannot post new topics in this forum
  • You cannot reply to topics in this forum
  • You cannot edit your posts in this forum
  • You cannot delete your posts in this forum
  • You cannot post attachments in this forum
 
cron
 

© 2011 Unmelted, LLC. Ozzu® is a registered trademark of Unmelted, LLC.