Godaddy Email Problems Anyone else?

That's not the first "Godaddy sucks" thread, I'd switch over to Namecheap.com, not sure if they offer reselling, but their customer service is unbeatable.

I've had a problem sending emails from my GoDaddy account. I just found the following topic on a different chat forum and it worked for me!

Are you trying to send mail via a godaddy server from your current ISP? If so, your ISP may be blocking it. Try this:

Port Settings
The SMTP relay service is configured to work with the following ports: Port 25, Port 80, and Port 3535. For most email systems, the default port is 25 and your email client will use this automatically. If your ISP employs a firewall that prevents relays from using port 25, you may need to change your port settings to 80 or 3535.

If you are using Outlook 2000 or Outlook Express 6:
Step 1:
Select Accounts from the top menu bar of Outlook Express.

Step 2:
Highlight the account you would like to modify and click on Properties.

Step 3:
Click on the Advanced tab.

Step 4:
Change the Outgoing Mail (SMTP) from 25 to either 80 or 3535.

get a gmail . / google page creator by that you can have e-maill address (your web.www ) with gmail version. godaddy so far has been satisfying to me.I don't understand why so many having problems but not seeking solutions like what Website_Designer did ,instead complaining endlessly. good luck. and be peaceful while programming and building websites !

I got the same problems from Godaddy. Many of our customers' emails were blocked. And now my boss asked me to transfer to other web hosting.
Any recommendation of "NORMAL" web hosting for small business?
(as long as the email server doesn't blocked emails like godaddy)
How can I reduce the loss to the minimum when I transfer other hosting?
Thanks a lot!

Here is a reply I sent to them recently. I have complained to them in the past but until now I didnt want to go through all the work to move 120 mailboxes to a new server.

---------------------------------
I am going to stress this ONE more time. You people are losing customers. Your policy is TOO STRICT. It should be our decision to block an email from coming in not Godaddy. We are constantly missing important email from people and losing money because potential customers can’t send us mail and they wont go through the trouble of getting it straightened out with godaddy. They can send email to everyone else except godaddy customers. Enough is enough. Every other email host does not block at the level you guys block. The company I am switching too allows me to see the emails that are being blocked and make a decision for myself whether to allow it or not. Your security policy STINKS and is out of sync with the rest of the industry.



Please pass this on to someone in authority that can make policy changes. If enough people complain about this maybe you guys will finally listen. If you guys haven’t noticed this issue is plastered ALL over the web. Everyone is fed up with it.



It would be like me having a watchdog at my house that is suppose to keep out bad guys but instead it is too good of a watch dog and doesn’t let anyone in.
---------------------------------

depends on what you're using it for. i suggest get other e-mail accounts. Solve it. As for godaddy, to me -so far so good. please understand that sometimes setting your computer remotely or locally does have alot of impact. Do you have issue with SMTP or something ?

George, it's not the web-design or SMTP problem at all, don't you get it? but I am happy for you that you don't have any trouble with goddady.

Sorry to read about that. It seems they are getting worse day by day.

Ok. my misinterpretation. Look i'm sorry to hear all of that. About hosting - there are a bunch of those normal hosting companies . Bluehost.com . http://www.Hostgator.com. / Thinkhost.com. Why does your company need clients to send to a specific e-mail? get a gmail, solve all the problem i imagine. Good luck! & Merry christmas

I've had a couple of GoDaddy-based domains and associated email for perhaps 1.5 years now, and everything seemed to be working like a charm until recently.

About two months ago I got word that email sent to me had bounced as undeliverable, yet other email from the same sender earlier and later was delivered normally.

More recently, my wife sent me a text message from her cell phone. It never showed up. I then did some experiments from my own cell phone. Texts from the cell to my GoDaddy email disappeared. Identical messages to my corporate email (not hosted with GoDaddy) came through fine. Interestingly, if I sent a message from the GD account to my cell and then replied back to the GD email, that reply would work. One tentative theory is that it worked because it picked up a subject line along the way, but that's unproven.

Now today I gradually became aware that I had received no email at all after about 5:00 this morning. I've sent several test messages from my corporate email to my GD email, and none have arrived safely (but see next paragraph for a sort of exception), though GD returned successful delivery messages back.

I usually use Outlook 2003 to access my GD account via POP3. As I said, nothing has arrived there since early this morning. Just for fun, I went to the Web-based version of my GD email (email.<mydomain>.com). It also showed none of the emails that should have arrived. But here's the fun part. While I had the Web-based GD email inbox open (with nothing in it) I sent an email to it from my corporate account. As soon as it left, I refreshed the Web inbox, and there was my email! It made it! When I clicked on it, though, I got an error message saying the email had been deleted, moved, or recalled. I repeated the experiment, but instead of trying to open it when I saw it arrive, I just waited a moment and refreshed my inbox, and it was gone. Either way, it appears that email gets successfully delivered and then seconds later it disappears on its own. This is in spite of white-listing the sender and even completely turning off GD's spam filtering.

I'm regretting that 10-year contract about now.

I should mention that when I was playing with the cell phone text messages, I also noticed the arrive-and-disappear syndrome, but then I got busy on something unrelated and never pursued it further until today.

I'm not aware of ever having any trouble sending email from GD to the outside world.

Dont be sorry you have a 10 year contract with godaddy. That is just your domain. They are a great domain registrar but they are a TERRABLE email host. Their spam policy is TOO strict and they dont care. And for those out there that say "well just turn your spam filter off" your idiots. It isnt the spam filter that we can control it is a filter on their server that they refuse to adjust or turn off. Their policy is like none other. They block IP addresses on a server level and dont give you the option to receive them. It is the wrong policy, just think about all the companies that use them for their email and potential customers cant send you emails becasue their IP address is blocked.

Indeed, I have no complaints about the management of my Web sites with GoDaddy, just the email glitches.

So how does that work? If I have registered www.mydomain.com, I want my email address to by charley@mydomain.com--the same domain name. If http://www.mydomain.com lives at GoDaddy, is it possible to have charley@mydomain.com exist independently of GoDaddy and their annoying habit of blocking stuff too indiscriminately?

I've had a great experience using Google's mail server. It's free and has a great spam filter.

I use my own domain and it also supports IMAP.

Check out Google Apps. We've moved our company email servers there as well now.

Scott

You can use any domain registrar as just the registrar and use a different website host and email host or use godaddy just for website host and point the MX records to someone else to host your email. If you host your website somewhere else then you want to change the DNS servers to that hosts DNS servers. My websites are all hosted with another company so I just point my DNS servers to theirs and email is still with godaddy for now. As soon as I have the time I am moving my websites and email back to the same host and just use godaddy as the domain registrar.

I have called Godaddy a number of times hoping that my consistancy would pay off, NOT! They simply think their polocy is the right one. I said what about my customers that cant get through. They said have them set their reverse DNS up right. I said why would they go through all that trouble just becasue they cant send to me. They can send to everyone else fine just not to Godaddy customers. They will take their business somewhere else. What about all the customers that I never hear from. GODADDY JUST DOESNT CARE! "WE ARE NOT GOING TO CHANGE OUR POLOCY". If they dont care then they MUST hear from us.

That's what i've been trying to say earlier in my posts.