Godaddy Email Problems Anyone else?

Hello,

We are a reseller for godaddy only for our email since we don't want to mess with email servers too much but we are having major support requests from our customers regarding their godaddy email - like people they send to not getting their email and such. Of course calling godaddy regarding this doesn't really help since they pretty much say it's our customers isp (which is just bull), but I would love to know if anyone else is having this problem and if so a solution? or if not an easy way to switch to someone else for our customers email accounts?

GoDaddy.com is notorious for blocking entire subnet ranges from other ISP's. Their stance seems to be "hey, its out of our hands since it's an automated process". I take it that their servers get a msg, mark it as spam, and then blacklist the entire subnet or whatever they find in ARIN from a WHOIS.

Regarding godaddy email, I don't have any problem with sending/receiving mail however I have a major problem with cookies and signing in. My work pc has no problems, however home pc keeps kicking me out whenever I try to read/send mail.

I try to delete mail at home pc and after I sign out and sign back in again there is no email deleted.

Godaddy under the secureserver.net banner uses poor filtering techniques to block entire IP pools instead of blocking domainsin an effort too control spam and virus activity. Unfortunatly Spammers know how to work around this and it ends up blocking out only the legitimate emails of unfortunate people who stil use the secureserver.net servers to get email. They also use a whitelist of ISP servers in an effort to get people to redirect thier mail thru one of their servers. Most ISPs are not on this list. Their mail gets blocked. I have spoken with a woman who says she was with "the office of the president" and said they did not plan on upgrading thier policy and is convinced there is nothing wrong with their system. I am currently in the process of having to move over twenty domains with email to another location because Godaddy just cant get it right. Its kind of sad considering how easy it is to fix.

I've been a godaddy customer since Oct 2005,

there service sucks. there customer support sucks (its all automated emails)

I have their "premium" email service which means emails get dropped from legitimate people and sources.

I had a mailing list server send email to my accounts at godaddy. since OCT2005 and then godaddy decided that my server wasn't trust worthy or something like that

they now block that email that is from our registered class-c network with ICAAN

My mailing list server isn't on any of the spam black lists. Basically its godaddy *peach* up

well they lost this customer.

Will switch sooner then my anniversary due to their stupidity

I have the exact same issues with Godaddy with more than 50 mail clients I need to move. Any good suggestions on a new email host?

I was just doing research because I had contempleted using Godaddy. However, after reading your remarks and others. I've decided to look elsewhere. Thanks guys.




<a href="http://www.phox9.com/isp/internetserviceproviders/peoplepc/peoples-pc-isp.php">Peoples PC Isp</a>

luk guys, ive seen so many people post problems with their go daddy sites/accounts....STOP USING IT , use some reliabe web host like yahoo or sbi!

I've registered three domains with GoDaddy and am convinced their email is a lost cause.

I've been using Interland (now Web.com) for several years and have always liked them. Their service isn't as cheap, but it's worth the cost, in my opinion.

I have been experiencing major issues with Godaddy email. The problem is with multiple domains that I currently own at Godaddy. The email issue just keeps getting worse, and I've been wondering if it was just me. I'm glad I found this site, so I know I'm not alone.

i having a hosting with godaddy. and previously having lots of hard time with this host.
their support team always reply with template instruction, which is not helping at all. no forum, no live chat. thats bad.

godaddy might be a good registra, but not my prefered hosting.

We've moved our company email over to Yahoo Small Business email services just yesterday after being with GoDaddy for nearly two years. Over those two years, we have had several issues that finally became so serious that we switched email services:

1) Although we had always selected the option to have potential spam emails go into the Bulk folder, legitimate business emails would randomly bounce back to the sender. GoDaddy support always said that all email, no matter how spam-like, was suppose to be delivered to the Bulk folder - never bounced. Yet approximately once per month we would get a phone call from a client stating that their email to us had bounced. Often times the bounce message indicated that their email was either spam or contained a virus - neither of which was true. GoDaddy support refused to acknowledge a problem. We would have our client send the bounce message to us via a different email account like our Gmail account and we would then forward it on to GoDaddy. Support "escalated" our requests to a higher level of support but then we'd never hear anything again from them. Calling back would simply start the entire conversation over again. It was infuriating. The only thing we could surmise is that they must have old spam-handling code on some of their servers that they did not realize was there.

2) In addition to email bouncing back to senders, some email would never be delivered at all - no bounce to the sender, no re-direct into the Bulk folder - they would simply vanish. A client would call days later wondering why we had not responded to an email, yet we had never received it in the first place and the sender never received a bounce. It would almost have been better if it was always a specific domain or sender that had the problem. But the problem was random and intermittent. We'd receive their email one day and the next we would not. Trying to prove to GoDaddy the existence of an email that no longer existed proved to be an exercise in futility.

GoDaddy has serious issues with their email service that they refuse to acknowledge or refuse to fix - I cannot tell which. It got to the point that we could no longer trust that we were consistently getting important emails and decided our business could no longer afford to do nothing.

It was a major hassle and pain in the behind to switch but we had to do something. They had a great web-based email interface and we'll miss that, but consistent delivery of email is mission critical to our business and in the end it is the only feature that we really couldn't live without.

I am amazed that this problem goes back so long. I have experienced the above problems and have been pleading with GoDaddy to stop blocking legitamate emails as it is extremely embarrasing to have to go to people and ask for their IP address so that GoDaddy can unblock them.

I would like to switch all my domains but need a really easy hassle free process with similar costs to what i'm currently paying without the poor support and couldn't care less attitude.

GoDaddy sucks, they have not learned the number 1 rule... costumers come first. What will they do if they loose all business altogether? Plead with the world to come back? Actually I believe that people come there even of their notable problems. They don't know spend money on GoDaddy and then realize their mistake. They're a rip off. Even though I never had any accounts in GoDaddy, I can relate to other experiences from what I hear.

It just amazes how ignorant GoDaddy support can be. Just amazes me.

I can't believe how long Godaddy has been giving people the same problems for. I recently regitered a new domain with Godadddy, as well as a paid for email service.

This email was never able to receive or send emails, which according to Godaddy help was because I had been flagged as a Spam company. Then, the emails related to my other domain with Godaddy started experiencing exactly the same problems, so that I was unable to send or receive any emails from 2 domains, and 6 addresses. Every time I queried it, I got exactly the same answer back, just from someone different.

I have 3 months left on my one domain and email, and a full year on the new one, but I have still pulled them and moved to an email and Domain host which actually works.

Godaddy is the worst company in the whole world. I now talk about them in the same vein as Osama Bin Laden.