Godaddy Hosting Account Virus

March 6th, 2009, 6:40 am

Hi, I have two accounts with Godaddy and both are infected with Virus. One is Linux based account and other is Windows based account. This virus is injecting <iframe> tag in my webpages which takes it to a virus loading websites. Has anybody else here also faced the same problem. Godaddy support answers are also not satisfactory, they are saying change your hosting password, I followed the same but again same problem, now they are saying upload clean files again, I have uploaded so many times, but error remains the same. The virus comes every one or two days and I have to remove it. Is there any solution to this problem or should I change the hosting provider.

March 6th, 2009, 6:46 am

Change you godaddy password from a different PC in case yours is infected.

March 6th, 2009, 7:52 am

I donot think that will help, as both of my servers are managed from two different locations, so it can not be our systems.

March 6th, 2009, 9:12 am

Godadday says the problem is not in their system and you say it's not in yours but if your sites are vulnerable to java script, PHP or SQL injection, then I would think that it's up to you to rewrite the code.

October 13th, 2009, 12:24 am

I have had the same problem, what I do is just rotate the shared hosting by deleting my account and signing up for a new one. I haven't really found a solution and godaddy's sucky customer service isn't helping. This is the problem with "Shared" hosting, some idiot hacker or dumb user has a virus on their hosting and it spreads throughout the servers.

I'm starting to give up with godaddy and trying to find another reliable provider. I've used godaddy for 5 years now, and only recently has this problem arisen.

I've got one personal and one business site hosted with them, and the downtime is costing me money. I can't justify upgrading to a full hosted site, and in this day and age I can't not believe that there are competitors out there.

Godaddy better get their act together, and SACK YOUR INDIAN OUTSOURCED HELP CENTER because they DON'T help!.

delhipro wrote:

Hi, I have two accounts with Godaddy and both are infected with Virus. One is Linux based account and other is Windows based account. This virus is injecting <iframe> tag in my webpages which takes it to a virus loading websites. Has anybody else here also faced the same problem. Godaddy support answers are also not satisfactory, they are saying change your hosting password, I followed the same but again same problem, now they are saying upload clean files again, I have uploaded so many times, but error remains the same. The virus comes every one or two days and I have to remove it. Is there any solution to this problem or should I change the hosting provider.

[joebert]

October 13th, 2009, 1:09 am

Quote:

Godaddy better get their act together, and SACK YOUR INDIAN OUTSOURCED HELP CENTER because they DON'T help!.

Yeah !

They should fire all of those bums and hire American tech support people at $25 an hour. Who cares about how they're going to pay for it. Everyone who pays Godaddy $4.29 each month is a total pro who knows exactly what they're doing and if there's any problems at all it must be Godaddys fault so when things do happen they have to contact Godaddy and ask Godaddy what's going on instead of telling Godaddy tech support exactly what they need to do.

Stay tuned next week, when I move into a $10 a night crack motel and bitch about their not being a security guard after someone walks into my unlocked room and steals my bike while I'm passed out drunk !

Come on people, you get what you pay for.

Now if you're still reading, I actually have something not intended to piss you off.
Go through all of your files permissions, make sure none of your files or folders are world or group writable.