Hosting Resellers Pimps or Saviors? What are your views?

  • virtualwebc
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Post 3+ Months Ago

Hosting Companies that sell Reseller Packages are the Pimps of the hosting industries and Resellers are there Whores.
(I hope this is not offending as far as the analogies are go)
If it is I apologise!!!

Hosting companies that sell these Resellers are like the pimps of the hosting industry. They sell low cost packages to any one willing to pay them money. Then the reseller goes out and spasm themselves some customers. The reseller that are to just like the company are only in it for the quick buck and will disregard the companies terms of service (more like suggestions) and sell all kinds of people outrageous amounts of space for a dirt cheap price. They sell to porn,hacking,virus ridden,stream video games and god knows what to god knows who, they suck up all the bandwidth on the shared server. Infect it with viruses and use up all the space. Now the unsuspecting customer with a legit site gets boggled with all of these problems. Server failures, crashes, and every thing else that can happen. So they contact there reseller wanting tech support. So how can this reseller honestly give you tech support if he doesn't know about a server or where it is actually even located. He only knows how to sign people up. So all he can do is lie, if you are lucky enough to get a response back at all and say there fixing it. So then after a while the reseller decides not to pay his hosting bill then all 100 of the virus infested crap sites + legit customers that he has sold gets turned off. Then all people are left high and dry. Also when the reseller tells you that his big companies is located in California or New York some where when come to find out its just a little desk top server some where in Malaysia. This happens more often than not.

To you people like web designers that legitimately buy these packages to sell or provide hosting only to your good customers and there sites, this is what really goes on with these packages and your sites and reputation are in jeopardy because of it.

I own my own hosting company I made the initial over $150,000 investment to start up and it has grown to be quite successful. It took long hours, hard
work, and blood,sweat, and tears to do.

The sad thing is when we offer some one a reliable service for a low fair price, allot of people think that we are crooks just trying to scam them out of money because they have been burnt to many times before.

For the people that buy in to these dirt cheap packages and wonder why they get terrible service or burnt in the long run this is why.
Then you look at the legit companies that have to charge more to maintain the high level of service and gobs of space that you demand you think there a rip off. This is SAD.
  • rjstephens
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Post 3+ Months Ago

given the fact that you offer "unlimited" hosting, it doesn't surprise me that you get tarred with the same brush as all of those"dirtbags offering rediculous space and bandwith.

by the way, I have a reseller account and I am using it for my own sites (not to sell hosting)
I am on the same server as many other people. (344, according to http://whois.sc/ ). Does this worry me? No. The server has been down ONCE since I created the account, and that was for a hardware upgrade that I was forewarned about. THe hosting is very fast and the techs know what they are doing, despit the fact that I am paying les for this reseller account (3GB disk, 30GB bandwith) than your cheapest hosting plan,
  • virtualwebc
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Post 3+ Months Ago

rjstephens ,

The hosting prices on my site are set up different than what you are used to I am sure. I probably should change that around some, we have been currently working on the site all this past week and will be doing so for a few more days.

Those prices are for our business accounts. We not only host traditional websites.
allot of businesses contract through us as virtual private servers.
We store and transfer allot of off site business files,data,and records.
For instance If a Financial Broker company Is in say Texas and they have 5 satellite offices in other states rather than having to pay an IT person 50k a year to maintain and administer a large network and server that they would have to buy lets just say for an example minimum 10k cost to do this for them they pay us. They can upload to our server from there desk top computers and transfer and share data from all 6 offices.
These companies are under annual and semi annual contracts for these types of service.

As far as Unlimited Space and Bandwidth we do not offer this service as a web server like you are use to. This is for companies that do have to go through a screening and evaluation process before they can do this through our company. This is something that does not require a years contract an is used no more than for a month with other stipulations involved.
If a company has to transfer allot of data from one place to another through a pipe line network from one location to another for example If you have a large company that is changing locations but can not aford the lost time while moving there servers they basically dump or copy all there data to one of our super servers as I call them as a temporary solution we do not limit the space because they can not give a exact or close file space number because it is simutaniously changing while on our server. When the move is complete we have separate Higher Speed T1 connections to rapidly dump the updated changed files back to them.

So no we would not be tarred buy the same brush as the other dirtbags.
We are a much higher scale hosting company than your average reseller company is.

As far as just web hosting is concerned I would only charge you at most $39.99 Per Year for an account of that size 30GB of space and 30GB month bandwidth. So I doubt (I'm not positive) that you are paying less than that.

On average depending on site size for a general shared web hosting server you would only be on a server with approximately 50 to at most 100 other actual sites. We only fill our servers between 50% to 55% of there capability. We have found that this actually costs us less money in the long run it helps maintain the integrity of the server thus giving it a longer life span before total replacement. Because we are not a fly by night operation we can aford to hold out making money in the long run as an investment rather than quick cash.
We also handle all of our own sales we do not use resellers. We have allot of well established clients and over a 88% TOTAL end of the year contract renewal average. We do not find that it is necessary to host sites nor content that could jeapordize every one elses sites on a shared server. I guess we can me considered a little more nosey about what your plans are for the space that you are leasing. We also object to illegal content of any kind being placed on one of our servers.
We hold our selves to very high standards in supplying our clients with the most exceptional service and reliability.

We now have offices in four states AL, GA, TX, CO. and looking to open in FL within the next 6 months. We own our own hosting facilities, own over 100 rack servers and do not rent space from a large network warehouse like some.

I hope this answers your question and clarifies your statement and in the same shares a little about what we do.

Thanks for your reply to my post.

I am glad that you are happy with your current host you should feel very luckie. You are one of the few I am sure.
  • rjstephens
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Post 3+ Months Ago

Just so you know, I am paying $10 a month for my hosting account. The server has 4 * 2.4Ghz Xeon processors and 2GB of RAM. On a 1 processor server, 340 clients is way too many, i wouldn't accept more than 100. But on a 4 processor server, I don't think it's that bad.

Ok, it appears I was mistaken, thanks for correcting me.
  • virtualwebc
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Post 3+ Months Ago

I wasnt trying to be mean, I was just letting you know.

Thanks for the post.

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