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need help with domain that has stopped working at nshosting

  • odin777xj
  • Born
  • Born
  • odin777xj
  • Posts: 1

Post 3+ Months Ago

I have just purchased a domain from 123reg and changed my nameservers to ns hosting so that I can use the space I bought there. Anyway I waited the 48 hours and everything started working. Now today it has suddenly stopped working. certain people can access [ xxx.merlinsmanse.co.uk but I cannot, Ive spoke to my registrar who said I have done things correctly and I have notified the person at nshosting who sold me the web space and they are emplying that it is a config problem..... the thing is I have been at this for days formatted my whole network, took the router out and I cant even ping the shared ip 67.19.206.212 but I can do a tracert ..... see below



Tracing route to hosting.21hostingservers.com [67.19.206.212]

over a maximum of 30 hops:



1 13 ms 14 ms <10 ms 10.129.64.1

2 <10 ms 13 ms <10 ms gsr01-gr.blueyonder.co.uk [X.X.X.X]

3 13 ms 14 ms 14 ms 172.18.20.49

4 13 ms 28 ms 14 ms 194.117.136.138

5 13 ms 28 ms 27 ms 194.117.148.163

6 14 ms 27 ms 14 ms so-4-1-0.cr1.lhr3.uk.above.net [208.184.231.174]

7 96 ms 110 ms 83 ms so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]

8 97 ms 96 ms 82 ms so-0-0-0.cr2.dca2.us.above.net [64.125.29.122]

9 123 ms 165 ms 110 ms so-2-2-0.cr2.dfw2.us.above.net [64.125.29.9]

10 124 ms 137 ms 124 ms 64.124.79.77.available.above.net [64.124.79.77]

11 179 ms 233 ms 234 ms dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85.127.29]

12 110 ms 124 ms 123 ms dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85.127.67]

13 124 ms 109 ms 124 ms dsr2-2-v2.dllstx4.theplanet.com [12.96.160.40]

14 123 ms 124 ms 123 ms gig1-0-2.tp-car8-1.dllstx4.theplanet.com [67.18.116.83]

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

Im Really stuck and need help with this .... this is my first domain and bought web space (with shared ip) and im beggining to wish I hadent bothered. I see others with the same problem and according to what Ive read just because I cant access & someone else can doesnt mean the problem is with me.

However if anyone can spot a fault please feel free to comment I need all the help I can get

Thanks
Dave

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