Is this normal? Host controlling my domain

  • User #2
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Post 3+ Months Ago

I have a situation.

I want to switch my host.
So, I purchased a hosting plan and setup an account for my domain name.
I went to my domain name account and switched DNS to my new host.
But, after 5 days, I still get directed to the old host.

So, I ask my old hosting company to ask "what's up?"

My old hosting company says.
You must write a written cancellation in order to move your host.

Is that normal?

I don't care if I have a 100 year contract with my old host. (I may still pay the old host) But, If I want to move my website, I should be able to move it at any time.... am I righe? or wrong?

I have a new host and my DNS is set to the new hosting company.
How is it possible for my old hosting company to have a control over my own DNS setting?

Somebody please explain this to me.

PS. Domain is NOT a part of hosting plan. I switched the domain on my own.
They also provide us internet connection & VoIP
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Post 3+ Months Ago

  • dannybedor
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  • dannybedor
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Post 3+ Months Ago

Strange behavior, but I thing it might because your ISP not yet updated their cached DNS.

Ask your friend that live in other part of the world or country and ask what they see. You can also track it online at [url]dnsstuff.com[/url].

If everything is correct, just wait another few days.
  • User #2
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Post 3+ Months Ago

I have waited 5 days.
And when I contacted my old host to ask "What's Up?" this is the reply we've reveived. (below)
---------------------------------------------------------------
Apparently you are moving domains away from our server. This will not work
properly for you without notifying us. We also require written cancellation.
xxxxxx should have coordinated with us and he would not be having these
problems.
---------------------------------------------------------------
  • User #2
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Post 3+ Months Ago

I think I know what's going on.
From my home, I can go to the new host by typing the URL.
From my work, I am directed to the old host.

My host is also a local internet provider.

So... they need to refresh the DNS map.
:roll:

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