What to look in a good hosting company

  • eukhost
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Post 3+ Months Ago

I would vote for -

1) 99% and above uptime guarantee
2) 24/7 technical support
3) after sale views.
4) good value for money (at the same time "quality never comes cheap")
5) Plan according to requirements.

What do you guys think we should look into?
  • Anonymous
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Post 3+ Months Ago

  • linuxer
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Post 3+ Months Ago

I like the words "quality never comes cheap".
  • john551
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Post 3+ Months Ago

99% I consider is not a good uptime. It should be 99.999 or atleast 99.99%.
1% is about 87 hrs of downtime in a year which is bad.
  • philippians
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Post 3+ Months Ago

additionally...

you get what you pay for... most of the time
  • kevkap
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Post 3+ Months Ago

I would recommend good up time, a host that has been in business for a while. Also it seems that the norm is for most hosts to offer rediculous packages. Like 2000mb disk space 40 gig bw for just a couple dollars a month. This practice is called over selling. Look at it like this. The average server hard drive is 80 gig. Now if they sold everyone 2 gig of space for 4.00 a month that would be at the most $160.00 revenue a month for the server. Not likely going to pay the bills, plus you never want to max a server out. Do the numbers and ask the questions. Know what you are really getting.
  • cromebiz
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Post 3+ Months Ago

I definately agree with kevkap. I think a good uptime is important. That way if you make some really large graphics or something then you can get them on there quiker. But, I also like a decent down speed as well. That way if anybody wants to download the graphic or vid from your site then it will eb alot faster.
  • Daemonguy
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Post 3+ Months Ago

I'll guarantee 100%. :) heh.
  • kingofoverkill
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Post 3+ Months Ago

Automated backup solutions and off-site storage are requirements for me as well.
  • coyouth
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Post 3+ Months Ago

Daemonguy wrote:
I'll guarantee 100%. :) heh.

You're guaranteeing 100% of what?
  • gu3
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Post 3+ Months Ago

uptime! what do you think we were talking about?

thats really good daemonguy!
  • coyouth
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Post 3+ Months Ago

Frankly speaking, there's no such thing as a 100% uptime.
  • benoitb
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Post 3+ Months Ago

coyouth wrote:
Frankly speaking, there's no such thing as a 100% uptime.


I disagree and I'll put my money on it.
  • Nem
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Post 3+ Months Ago

Of course there is such a thing as 100% uptime!
  • Evenhost
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Post 3+ Months Ago

guranteeing 100% uptime means that you wont even have to reboot the server ever. Becuase that would cause a minute of downtime. So I'd take that bet, and things happen that are beyond your controll, lets say the server PSU dies and you have to hot swap the drives out, the sites would be down for a couple of minutes and then you've violated the 100% uptime guarantee. you could gurantee 100% network uptime but not 100% server uptime.

It is possible to provide 100% uptime, but to guarantee it is insane because the server will have to go down at some time or other and when it does your customers will jump all over you.
  • dyefade
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Post 3+ Months Ago

Evenhost wrote:
guranteeing 100% uptime means that you wont even have to reboot the server ever? Becuase that would cause a minute of downtime. So I'd take that bet, and things happen that are beyond your controll, you could gurantee 100% network uptime but not 100% server uptime.


100% SITE uptime doesn't mean that you need 100% SERVER uptime - if the site is mirrored across several servers, then you can do maintenance on one server while the others actually serve the pages.
  • Evenhost
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Post 3+ Months Ago

Fair eneough barring an attempted server hack this would probably work
  • dyefade
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Post 3+ Months Ago

Evenhost wrote:
Fair eneough barring an attempted server hack this would probably work


.............

Why would having site content mirrored across multiple physical servers make it more vulnerable to outside "hacks"?

Further, to say, "this would probably work" - it DOES work, for thousands of sites everyday. Don't you claim to run a hosting company?
  • Evenhost
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Post 3+ Months Ago

you missed my point, I didn't mean that it made it more vulnerable to hacks. I just meant that guranteeing 100% uptime is a slippery slope, things happen sometimes. and this is comming from someone who is focused on customer satisfaction, I'd do anything necesary to make a customer satisfied but still guaranteeing anything is dangerous. Your better off underpromising and over delivering. I mean even the bigest sites go down ocasionally, I went to compusa the other day and the site was down because the volume of traffic was just so high.

when i said it would probably work I just meant that it would probably allow you to provide 100% uptime consistantly year after year if properly configured and maintained.

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