You will find many common questions here as well as information on how to contact us.
With our hosting we understand that there could be a wide range of questions that you want answered before deciding to host with us. We encourage you to browse what we have to offer and if you have any questions please contact us.
Do I get a discount if I pay upfront for a longer term?
Yes, we do offer larger discounts for customers who pay upfront for longer terms. Currently we offer monthly, quarterly, semi-annually, annually, 2-year, and 3-year terms. Typically paying monthly provides a zero percent discount, while paying 3 years upfront can provide up to as much as a 40 percent discount, depending on what plan you are choosing.
Do you offer both Linux and Windows Hosting?
At this time we only offer Linux based hosting. In the future depending on the demand we may offer Windows based web hosting.
Can we purchase our domain(s) through your company?
Yes, we do offer domain name services and you can purchase your domain directly through us. This allows you to pay for both your domain name fees and hosting directly through us which makes things easier. We offer numerous types of top level domains (TLDs) such as the most popular: .com, .net, and .org. We also offer a variety of other TLDs including but not limited to: .co, .me, .us, .info, .biz, .tv, .co.uk, .com.au, and .org.au.
Can you help us move our website from another web host to Ozzu?
Typically we can help free of charge, although it depends exactly on your circumstances. Please contact us for further information to see if we can assist you. In general to move a website from one web host to another will require all of the website data to be transferred, including any SQL Databases you had, e-mail accounts, and so forth.
Can I host multiple domains under one account?
In short, yes you can. With our shared hosting, it will depend exactly what package you choose with us on how many additional domains you can add to your account. This may require you to upgrade your plan. With both our reseller plans and dedicated hosting plans you can typically add a large number of additional domains under a single account.
I am unsure which plan is best for me, what should I do?
In general if you are creating a new website, the Starter Shared Hosting Package is usually sufficient to get things going. Remember, you can always upgrade to a larger plan if you find out that you are running out of resources. You can also contact us if you would like to let us know your exact situation, and then we can give you an idea of what plan we would think would work best for you.
Are we able to have SSL Certificates installed for our website?
Yes, but keep in mind to install a SSL Certificate it requires that you have your own dedicated IP Address with us. We offer these at an additional charge. If you are needing to offer a secure connection for your visitors please contact us and we can setup a dedicated IP address for your website.