can connect to VPN but cannot ping

  • w2kxxoxx
  • Novice
  • Novice
  • w2kxxoxx
  • Posts: 18

Post 3+ Months Ago

Hi.. I have a remote user in other country who connect to our Microsoft Remote access VPN server using Microsoft PPTP VPN client. He is able to login our Remote access server but he can access any resources. And when I go to the remote access server window and I found his login ID logged in and its associated IP. But when I ping his IP, I got request timed out unlike other VPN clients that are responding. What could be the problem??
  • Axe
  • Genius
  • Genius
  • User avatar
  • Posts: 5735
  • Loc: Sub-level 28

Post 3+ Months Ago

Is he running some kind of firewall software?

Get him to try disabling it.

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