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cant update virus program or run defrag

  • azdave35
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Post December 8th, 2008, 11:23 pm

i was using anti vir for a virus program and a couple weeks it wouldnt update every time i tried to update it said it lost connection...i tried different virus programs...avg and kaspersky and neither of them let me update...now when i try to run defrag it wont let me do that....any ideas on how to fix?..thanks in advance
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Post December 8th, 2008, 11:23 pm

  • Don2007
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Post December 9th, 2008, 7:21 am

Either some virus is in the machine, which shows how worthless AV programs are, some other malware exists or it's a permissions problem. Chances are it's one of the first two. Try updating it in safe mode and/or look under the startup tab in msconfig for the unwanted process.
How do you know when a politician is lying? His mouth is moving.
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Post December 9th, 2008, 8:06 am

thanks for the quick reply...i'm not sure what you mean by malware..if it is malware or a virus...how can i get rid of it?
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Post December 9th, 2008, 8:10 am

i checked the startup tab..it has 4 items
avp..(virus program)
yahoom~1
adobe gamma loader
microsoft office....can i disable any of them or are they ok?
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Post December 9th, 2008, 8:16 am

also how do i start up in safe mode (i'm running windows xp)?
  • grinch2171
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Post December 9th, 2008, 8:46 am

Reboot and press F8.
‎"Be polite, be professional, but have a plan to kill everybody you meet." Maj. Gen. James Mattis
  • Don2007
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Post December 9th, 2008, 9:02 am

The word 'malware' can be all inclusive. It can be a virus, worm, trojan, or spyware. There is no need to disable anything in msconfig at this time. Try F8 as Grinch said. Choose safe mode with netowrking from the menu.
How do you know when a politician is lying? His mouth is moving.
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Post December 9th, 2008, 9:24 am

i ran a virus scan and 2 virus showed up that kaspersky left untreated:
trojan.win32.bho.iht
worm.win32.autorun.onp
what is the best way to deal with these?..why wouldnt kaspersky heal them for me?..thanks in advance
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Post December 9th, 2008, 4:41 pm

Anti Virus programs suck. They are always behind in the race. That's why it didn't work. Download and run Hijack This and delete them yourself.
How do you know when a politician is lying? His mouth is moving.
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Post December 9th, 2008, 6:10 pm

can an idiot use this hijack program or is it just for experts?
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Post December 9th, 2008, 7:48 pm

Anyone can use it, even George Bush.
How do you know when a politician is lying? His mouth is moving.
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Post December 10th, 2008, 9:49 pm

i ran a scan with another virus program and 2 virus came back...they are located here:
c:\System Volume Information\_restore
i explored my computer and cant find them,,can anyone direct me as to where to find them..thanks
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Post December 11th, 2008, 7:08 am

Couldn't the other AV program delete them for you or is it another worthless POS?
How do you know when a politician is lying? His mouth is moving.
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Post December 11th, 2008, 7:21 am

exactly...another no good pos..it found the but wont get rid of them...makes me wonder how many it didnt find
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Post December 11th, 2008, 2:30 pm

Open the registry. Click on the following + signs until you get to the Run folder and open it. Do the same in HKLM and HKCU

Software
Microsoft
Windows
CurrentVersion
Run

Look for things that don't belong and delete them.
How do you know when a politician is lying? His mouth is moving.
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Post December 11th, 2008, 2:30 pm

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