Client can't login certian web sites from fresh computer!

  • Zealous
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Post 3+ Months Ago

So i took a job on odesk, pay was not worth it but needed the rating so got team viewer setup and took a look. seamed easy fresh computer can't login, how hard could it be i told myself. ha!

tried in IE and FF and nothing. IE gave 500 error and FF went to blank screen after login to aweber.com

So i was like o.k that is strange so logged on with same details on my computer and got on and he could do it on other computers on network. This is a fresh computer out of the box not even 2 days old.

So i go o.k cleared temp files cookies and any data i could think of then got spybot to clear the rest of the temp files and immunize and scan. still nothing. did some settings in IE and still nothing.

This is really not worth the pay but this problem is really getting to me. Also host files and empty. installed flash and java for browser support.

what i don't get is that he can get to the front page but can't login with new computer.

i am running out of options here and so if anyone has any idea's for me to remote back in and fix it please do asap.
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Post 3+ Months Ago

  • grinch2171
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Post 3+ Months Ago

Are the websites he can't login to https
  • Zealous
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Post 3+ Months Ago

yep it is aweber, i could get logged in with same details but this computer can't and it was fresh.
  • grinch2171
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Post 3+ Months Ago

Try this in a command prompt:

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
  • grinch2171
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Post 3+ Months Ago

These are some other things you can check

http://support.mozilla.org/en-US/kb/Fir ... 20disabled

Any security software installed on this machine?
  • Zealous
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Post 3+ Months Ago

don't think so apart from windows firewall think of it as fresh out of the box just factory setup.

-----

instructions sent to client...... fingers crossed.

cheers :)

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