Ok sorry i can continue saying what i was now... After posting that my laptop decided it was time to take a nap. i actually couldnt get it to come bk on at first but after i did i was still on the internet and everything else.... OK i was asked by cousin to see what i could do with her computer so I have it, and man has she got a ptroblem. The wn installer and the problems report and the cryptographic service just keep shutting down.
Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe_CryptSvc
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6002.18005
Fault Module Timestamp: 49e0379e
Exception Code: c0000005
Exception Offset: 00009b3d
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: a0b6
Additional Information 2: 43a01b512238eaeb4f22aa2358ba8d2f
Additional Information 3: bfcc
Additional Information 4: 623e2dbd7ff09a1eae06a9e2793a6b7f
Extra information about the problem
Bucket ID: 1303938187
I can not get system repair or anything to work.
Is there a slight chance she might have downloaded something wrong