Help with my wireless network

December 26th, 2006, 8:20 am

I have a D-link router and i installed network magic a few days ago after a while of network magic running i noticed my internet connection kept failing so i used the repair button and after about 5 min of being online it told me i lost connection again.I uninstalled network magic and now i can connect to my network but i have no internet connection does anyone know the problem ?

December 26th, 2006, 9:50 am

what kinda modem do you have? is it on bridge mode? whats the channel of your wireless connection? any wepkeys enabled? you gotta give me more details...

December 26th, 2006, 10:41 am

i only have a dlink router there are no wepkeys and i think its on ch 11

December 26th, 2006, 3:55 pm

http://support.dlink.com/chooseCountry.asp

December 27th, 2006, 8:57 am

I have another question do u think that network magic could of turned off access to my internet connection because wen i use my neighbors signal i can connect just fine to the internet i really wanna fix this but i tried everthing i uninstalled network magic and i did a system restore but nothing works i still cant get to my internet anyone have an input.

[grinch2171]

December 27th, 2006, 9:45 am

How is your D-Link router configured? Are you using any security like WEP or WPA? Have you followed all of the instructions that came with your router? Have you tried setting the router back to default and starting over?

December 27th, 2006, 10:26 am

i don't know how its configured and their is no security i did what my internet provider suggested if u cannot access the internet by hitting the reset button but that didn't work all i can tell u guys is that it is a fiber optic internet connection and i have a d-link air plus extreme g wireless router thats really all i know the guys who came to set it up did all of the important things and basically left me with a book with no help in it.

[grinch2171]

December 27th, 2006, 10:39 am

Is this your router?
http://www.dlink.com/products/?pid=6
If so check which revision it is
http://www.dlink.com/products/support.a ... tallGuides

I'll look at the product manuals and see what I can do for you.

Also, can you perform the following steps and post what you get here.

Make sure you are not connected to your neighbors wireless.

Click Start
Click Run
Type cmd and press enter
Type ipconfig /all and press enter

January 1st, 2007, 12:41 pm

whats your authentication protocol? PPPoE or DHCP? ask your ISP if you dont know it, did you try to connect just using the modem? YOU SAY you only have a DLINK router, so how do you wanna connect to the internet with just a router? you need a modem!