IE9 closes immediately after opening

  • sadkinson
  • Born
  • Born
  • sadkinson
  • Posts: 1

Post 3+ Months Ago

Hi there,

No internet searches or worthless Microsoft knowledge base articles have helped me with this. Basically IE just flashes open and immediately exits, no message, no error, not sure if there is a log anywhere. I've tried unchecking and re-checking the Internet Explorer 9 box in "Add or remove Windows features", I've disables all plugins, nothing seems to fix it.

I wouldn't normally even care (Chrome is way better), except that for some crazy reason my Pandora Windows Gadget needs me to upgrade my IE9 Flash version, and I can't open it to update it!

Here's the HiJackThis log: (note: I replaced the dot with "_dot_" in "microsoft_dot_com" since the forum wouldn't let me submit)

Quote:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:19:19 AM, on 6/11/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedhlp.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
I:\Program Files (x86)\TechSmith\Jing\Jing.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
I:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
I:\Program Files (x86)\Spotify\Data\SpotifyWebHelper.exe
C:\Users\Adkinson\AppData\Local\Akamai\netsession_win.exe
I:\Program Files (x86)\Apache Software Foundation\Apache2.2\bin\ApacheMonitor.exe
I:\Program Files (x86)\ASUS\GamerOSD\GamerOSD.exe
I:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
I:\Program Files (x86)\ASUS\AI Suite II\ASUS Mobilink\Simulator\AsShellProcess.exe
I:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
I:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe
I:\Program Files (x86)\Seagate\DiscWizard\TimounterMonitor.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Users\Adkinson\AppData\Local\Akamai\netsession_win.exe
I:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
I:\PROGRA~2\AD-AWA~1\AdAware.exe
I:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Users\Adkinson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Adkinson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Adkinson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Adkinson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Adkinson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Adkinson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Adkinson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Adkinson\AppData\Local\Google\Chrome\Application\chrome.exe
I:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft_dot_com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft_dot_com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft_dot_com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft_dot_com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - I:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - I:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - I:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - I:\Program Files (x86)\LastPass\LPBar.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - I:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - I:\Program Files (x86)\LastPass\LPBar.dll
O4 - HKLM\..\Run: [ASUSGamerOSD] I:\Program Files (x86)\ASUS\GamerOSD\GamerOSD.exe
O4 - HKLM\..\Run: [NUSB3MON] "I:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [ASUS ShellProcess Execute] I:\Program Files (x86)\ASUS\AI Suite II\ASUS Mobilink\Simulator\AsShellProcess.exe
O4 - HKLM\..\Run: [ASUS Ai Charger] I:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
O4 - HKLM\..\Run: [DiscWizardMonitor.exe] I:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] I:\Program Files (x86)\Seagate\DiscWizard\TimounterMonitor.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "I:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "I:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Aware Antivirus] "I:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Adkinson\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [Jing] I:\Program Files (x86)\TechSmith\Jing\Jing.exe
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU\..\Run: [GoogleDriveSync] "I:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU\..\Run: [Spotify Web Helper] "I:\Program Files (x86)\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Adkinson\AppData\Local\Akamai\netsession_win.exe"
O4 - Global Startup: Monitor Apache Servers.lnk = I:\Program Files (x86)\Apache Software Foundation\Apache2.2\bin\ApacheMonitor.exe
O4 - Global Startup: vpngui.exe.lnk = ?
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - I:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - I:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - I:\Program Files (x86)\LastPass\LPBar.dll
O9 - Extra 'Tools' menuitem: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - I:\Program Files (x86)\LastPass\LPBar.dll
O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - I:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - I:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - I:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - I:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = k12.enterprise.adm
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = k12.enterprise.adm
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = k12.enterprise.adm
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Ad-Aware Service - Lavasoft Limited - I:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apache2.2 - Apache Software Foundation - I:\Program Files (x86)\Apache Software Foundation\Apache2.2\bin\httpd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASUS Com Service (asComSvc) - Unknown owner - I:\Program Files (x86)\ASUS\AXSP\1.00.13\atkexComSvc.exe
O23 - Service: ASDiskUnlocker - ASUSTeK Computer Inc. - I:\Program Files (x86)\ASUS\Disk Unlocker\ASPFSVS64.exe
O23 - Service: ASDR - Unknown owner - C:\Windows\SysWOW64\ASDR.exe
O23 - Service: ASUS HM Com Service (asHmComSvc) - Unknown owner - I:\Program Files (x86)\ASUS\AAHM\1.00.13\aaHMSvc.exe
O23 - Service: ASUS System Control Service (AsSysCtrlService) - Unknown owner - I:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.11\AsSysCtrlService.exe
O23 - Service: AtherosSvc - Atheros Commnucations - I:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: ATK Fast User Switch Service (ATKFUSService) - Unknown owner - C:\Windows\system32\ATKFUSService.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - I:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - I:\Program Files (x86)\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - I:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - I:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - I:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IntelĀ® PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - I:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: MySQL - Unknown owner - I:\Program.exe (file missing)
O23 - Service: @I:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - I:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - I:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Ad-Aware (SBAMSvc) - GFI Software - I:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Seagate - C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedul2.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - I:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - I:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14434 bytes



Thanks for any help!
-Sean
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Post 3+ Months Ago

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  • Posts: 21

Post 3+ Months Ago

Your over thinking this. Uninstall IE9 through your control panel, Restart PC. Goto Microsoft to download the IE9 setup, install and restart PC. Try to install the new flash version now, if there is an error: Click the Microsoft Ribbon, navigate to my computer, right click it and select manage. Browse to your event viewer and look for any errors under system or application. Please post your findings.

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