Outlook Express

I have a poblem i need help with.
Something has gone wrong with outlook, when i start it up it says:
"A folder could not be created, a folder name must contain at least one charactor".
When i click ok it-it says Norton antispam needs to re-start outlook express to continue, outlook express will now be restarted, but it does'nt, it just goes through the above steps again!!

And i am on b/band and i.e keeps saying please connect to look at the web page..
I have re-started the comp but its still not right.
suzie.

have u tried disabling norton anti-spam and checkin outlook is not set to offline mode??

The last thing i did before this happened was put on the comp microsoft office, its not a new one its 97 lol but i need f/page to get on with my web site.
Anyway when i looked at the programe there was no sign of f/page... , i installed for nothing! so i went to c/panel to remove, then this happened...
I can try without norton it may work.
Thanks andybno1
suzie.

I can but give suggestions hope u manage to sort this out soon.

And please call me Andy makes it more friendly lol

Have you tried doing a system restore?

Or booting into safe mode and removing the program from there?

Its something to do with norton antispam, I.E is looking for me to name a folder with at least one charactor, thanks andy but i don't know which folder, they all seem to be there.
Its going to have to wait till my son comes to visit, he works away, he built the machine so he'll be able to fix it, i'll get told off seeing as it was new saturday last.

ShEDeViL hi, if i do that i'll lose all the saved mail in my folder..no better to wait.
Thanks to both of you.
suzie.

Suzie, while installing Office 97 an old version of mapi32.dll may have been installed in windows\system32\ directory of your root drive. The correct version of this file will have the year 2000 in the date and be about 128 kb in size (the older win95 version is much larger). I found a current version in C:\Program Files\Common Files\System\Mapi\1003. You can drag the mapi32.dll file to the system32 folder...

This worked on my machine

Good Luck

I should add that an old version of this file will cause Outlook Express to attempt to contiunally restart, and will additionally give an MPR.dll error with MS Outlook.

Ha, you won't believe this, i decided to use outlook office, i was going good..then wham, i messed that up too lololol so i went back to outlook express, it picked mail up but would'nt send it, anyway i found out how to stop norton antispam.. stopped it and all is well now, machines and me just don't get along.

Thanks everyone.
suzie.