PLEASE help with connection problem.

  • Javonovich
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Post 3+ Months Ago

Hey all, i have a cable modem with no routers or splitters. I am on Windows XP Home Edition with a D-link ethernet card. Right now i have everything set up manually, but it doesn't seem to make a difference with my problem. When i run network diagnostics, everything passes except DNSServerSearchOrder. It gives 2 (if manually configured) or 3 (if left to be obtained automatically) addresses--all with a "failed" by them.

I tried the simple solution of having everything obtained automatically, but those still fail. I have been getting booted off a lot lately (actually for a year now), and i think once this is solved it will stop my choppy connectivity problem. Thanks in advance for any help you can give. if you need more information, just ask. Thank you.
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Post 3+ Months Ago

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Post 3+ Months Ago

I think the first thing I would do is double check with your cable company and tell them the IP's of the DNS servers that you are showing and verify with them that those are the correct servers. See what they say and go from there.

Also open the hosts file in Notepad and see what's in there:
c:\Windows\System32\drivers\etc\hosts

By default the only thing that is normally in there should be:

127.0.0.1 localhost

There should be nothing else in there unless you added it manually. If you find it loaded up with other addresses you may have something going on with backdoor trojans that need to be looked into.
  • Javonovich
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Post 3+ Months Ago

Ok, i'll call the cable company tomorrow and see what they have to say (if anything, the people at my cable company are morons). I opened the hosts file in notepad--there were two so i opened both. one of them was blank and the other had this in it...

It had copyright info and a warning from microsoft about changing things and then this is the last line:

192.168.0.1 brian-d7xxbs3y3.mshome.net # 2009 5 4 28 23 56 3 171

I don't know if its suspicious though, because i have my connection set up manually. Thanks for the reply; i appreciate it.
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Post 3+ Months Ago

I just wanted to ask him if he had a Westell Modem 2100 or 2200
because Westell has a firmware update for those modems ,if you
are using a D-link ethernet card.
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Post 3+ Months Ago

Javonovich wrote:
Ok, i'll call the cable company tomorrow and see what they have to say (if anything, the people at my cable company are morons). I opened the hosts file in notepad--there were two so i opened both. one of them was blank and the other had this in it...

It had copyright info and a warning from microsoft about changing things and then this is the last line:

192.168.0.1 brian-d7xxbs3y3.mshome.net # 2009 5 4 28 23 56 3 171

I don't know if its suspicious though, because i have my connection set up manually. Thanks for the reply; i appreciate it.


You probably were seeing a hosts file and an lmhosts.sam file

I think the one you posted here was the lmhosts, correct? I wouldn't worry about that.

The hosts file should at least have 127.0.0.1 localhost
I don't think it will make a difference for your problem, but it wouldn't hurt to add it back in. If you do, all you should have to do is click save. I doubt that will fix your problem there though. I just wanted to be sure you didn't have a bunch of garbage in there that's typically added by backdoor trojans, but it doesn't appear that you do. You're probably safe leaving those as is.

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