Please help me with my problem, thanks!

February 25th, 2009, 1:21 am

Lately, each time I first open an internet explorer window upon booting my computer, my BitDefender software will detect a "Trojan.Generic.1375154", and claim that the "file has been deleted". However, this happens every time I open an IE window for the FIRST time upon booting, and the file name will always be the same. I suspect it could be a regenerating file, but I can't seem to find that file by myself, even in the stated file directory.

Second, my IE windows have been closing by itself quite often.

Third, I can't seem to run Windows Update anymore, because of an error "Code 80072F8F". Apparently it's because my computer clock is not synchronised with the Windows clock, but I've seen to that, but nothing seems to work.

I'd really appreciate if you could help me with my problems! Thank you in advance!

-----------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:01:28 PM, on 25/02/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Imation\ImationFlashDetect.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering

Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Windows

Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Sports Interactive\Football Manager 2009\fm.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://sg.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://en.sg.acer.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://en.sg.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://en.sg.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://sg.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-

0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-

7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-

784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-

A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet

Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer -

{3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program

Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-

D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no

file)
O2 - BHO: EndNote Web - {82D2E569-25A7-4e4d-9FA3-C5025B4B7912} -

C:\Program Files\EndNote Web\ENWIEPlug.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-

45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-

5164760863C6} - C:\Program Files\Common Files\Microsoft

Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-

8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0

\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-

64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-

9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88}

- C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-

A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-

64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-

FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008

\IEToolbar.dll
O3 - Toolbar: EndNote Web - {945C8270-A848-11D5-A805-00B0D092F45B} -

C:\Program Files\EndNote Web\ENWIEPlug.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows

Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor]

C:\Windows\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering

Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [Microsoft Genuine Logon] svchost.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender

2008\bdagent.exe"
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ

Network Scan Utility\CNMNSUT.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6

\bin\jusched.exe"
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3

\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows

Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0

\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media

Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe

oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows

Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: ImationFlashDetect.lnk = C:\Program

Files\Imation\ImationFlashDetect.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program

Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites -

http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Append to existing PDF - res://C:\Program

Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF -

res://C:\Program Files\Adobe\Acrobat 8.0

\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF -

res://C:\Program Files\Adobe\Acrobat 8.0

\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF -

res://C:\Program Files\Adobe\Acrobat 8.0

\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF -

res://C:\Program Files\Adobe\Acrobat 8.0

\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF -

res://C:\Program Files\Adobe\Acrobat 8.0

\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF -

res://C:\Program Files\Adobe\Acrobat 8.0

\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program

Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600}

- C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416

-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows

Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-

5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-

8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} -

C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd}

- C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} -

C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263}

- C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo

Uploader 5 Control) -

http://upload.facebook.com/controls/200 ... PhotoUploa

der5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo

Upload Tool) - http://gfx2.mail.live.com/mail/w1/resou ... MSNPUplden

-sg.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire

Showdown Class) -

http://messenger.zone.msn.com/binary/So ... b56986.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo

Uploader 4 Control) -

http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo

Uploader Control) -

http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk

MapGuide ActiveX Control) - http://www.can.com.sg/mwf/mgaxctrl.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072}

(MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/Me ... t.cab56907.

cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave

Flash Object) -

http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools

WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player ... taller.exe
O16 - DPF: {E85362EF-40D4-4E5D-BE07-D6B036CCA277} (GoPets Control)

- https://secure.gopetslive.com/dev/gopets.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper

Flags Class) -

http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb

Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D}

- C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft -

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program

Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common

Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. -

C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd -

C:\Windows\system32\brsvc01a.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. -

C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. -

C:\Program Files\Common Files\Macrovision Shared\FLEXnet

Publisher\FNPLicensingService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service

(LightScribeService) - Hewlett-Packard Company - C:\Program

Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender

SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update

Service\livesrv.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) -

Unknown owner - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. -

C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender -

C:\Program Files\Common Files\BitDefender\BitDefender

Communicator\xcommsvr.exe

--
End of file - 13008 bytes

February 25th, 2009, 2:26 pm

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

That one should be deleted. ^^

Other suggestions include, uninstall all but one toolbar. I stay with Google Toolbar only.

Download, update and run, anti malware from malwarebytes.org

February 26th, 2009, 7:35 am

Thanks don2007! unfortunately, i did what you suggested, but the problem still persists!

worst of all, i cannot seem to access any page which allows me to download programmes such as spybot. i used another comp to download the .exe file to install it, but halfway during the installation what it tries to access the safer-networking website.org, the installation will stall because of an error.

i also cannot update my ad-aware (anniversary edition). i also can't access malwarebytes.org. there's also an error when i try to update bitdefender/windows/windows defender. my internet connection is fine -- i can visit other sites.

it seems that something is preventing me from installing updates/anti-spyware or accessing such sites that would actually help get rid of the problem! Please help! Thanks so much!

----------------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:31:58 PM, on 26/02/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Imation\ImationFlashDetect.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://sg.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.sg.acer.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.sg.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.sg.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sg.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: EndNote Web - {82D2E569-25A7-4e4d-9FA3-C5025B4B7912} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O3 - Toolbar: EndNote Web - {945C8270-A848-11D5-A805-00B0D092F45B} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Windows\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [Microsoft Genuine Logon] svchost.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: ImationFlashDetect.lnk = C:\Program Files\Imation\ImationFlashDetect.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.mail.live.com/mail/w1/resou ... den-sg.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b56986.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.can.com.sg/mwf/mgaxctrl.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player ... taller.exe
O16 - DPF: {E85362EF-40D4-4E5D-BE07-D6B036CCA277} (GoPets Control) - https://secure.gopetslive.com/dev/gopets.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} (GoPetsWeb Control) - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\Windows\system32\brsvc01a.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 12189 bytes

[grinch2171]

February 26th, 2009, 7:39 am

Remove this entry using HiJack This

Quote:

O4 - HKLM\..\Run: [Microsoft Genuine Logon] svchost.exe

February 26th, 2009, 9:18 am

I don't think you did what I said because I still see those toolbars which are not secure. Since you are still having problems, I would delete all those cab files too. You can reinstall your facebook and MSN stuff later.

If your subscription to Symantec has expired, uninstall it. Run msconfig, go to the startup tab and uncheck all the things that aren't needed to load into memory at boot time. Reboot, click ok and try your updates again. If it still doesn't work, try safe mode.

February 26th, 2009, 11:11 am

Thanks grinch2171 and Don2007! My problem has since been resolved. You guys rock!