Please help me with this

Hi All,

I have this warning message coming from my Kaspersky Anti-virus s/w over and over again.Seems like it can't kill that virus.

Object:
C:\WINDOWS\system32\drivers\xeizi.sys

Virus:
Rootkit.Win32.Agent.aagg

I tried to go to above mentioned directory and delete it manually. But it says "Cannot delete xeizi:Cannot delete from the source of the file or disk"

I'm using Microsoft Windows XP Professional Version 2002 SP2. And also i'm not very much familiar with computer stuff.

Highly appreciate if you can help me with this issue.

Thanks.

Download, update & run anti malware from malwarebytes.org

Hey Don,

It worked. Now that infected file is no longer in my system. Really appreciate your quick response on this.Wonder why Kaspersky Anti-Virus s/w couldn't delete infected files..

Wish you a Merry Christmas and Happy New Year...!!!

Hi,

I have another problem. I can't open the task manager using Alt+Ctrl+Delete. When i tried it using the run command it says the following error message,

"This application has failed to start because the application configuration is incorrect.Reinstalling the application may fix this problem"

Can you help with this problem? I really don't know what to do and highly appreciate your help.

Thanks

I came across the same issue after running spyware removal software. I got it working by running a chkdsk /r

Hey,
I did what you have done earlier. But still i can't open task manager.

Now i'm getting "Windows cannot access the specified device,path or file.You may not have the appropriate permission to access the item"

Anyone have an answer for this?

simply run the files attached by me on the following page

mswindows-forum/can-open-taskmgr-regedit-hidden-file-t74055.html