programs won't install

  • packy
  • Graduate
  • Graduate
  • packy
  • Posts: 135
  • Loc: Atlanta, Georga

Post 3+ Months Ago

Have a friend that needs a little help. Appears he backed up his computer and then move the backup (program/files) to a new computer.

Told him he needs to do a re-install of the applications, only the data files etc. would be valid.

He searched for the programs, they were not to be found but when he tried to do a install the system gave him some sort of message
they (programs) were already installed.

Looks like one needs to clean the registry on the new system before anything else.

Have never heard of this issue before.

Any other hints before I try to help him out?

I assume XP... will find out once I am on-site.
  • Don2007
  • Web Master
  • Web Master
  • Don2007
  • Posts: 4923
  • Loc: NY

Post 3+ Months Ago

If he made a disc image of his HD and then restored it to a PC with different hardware, all the drivers would be wrong.

Is that what he did?

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