Radeon 4850 HDMI sound issues, very irritating!

  • Smokenjoe
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Post 3+ Months Ago

Im not positive if this belongs here or in hardware, but it seem more like a driver issue than anything, so this is where Im gonna stick it! Move it if it needs to be.

System specs:
Vista 32 bit
AMD dual core 4600 2.4 ghz
2.0 gb RAM
Black Widow 550W power supply
Radeon HD 4850 1gb onboard ram video card
Basic stereo-jack speaker set-up (2 speakers and a small woofer)

So heres the deal, Im about to blow my brains all over the monitor to get this fixed (haha). I bought the new Radeon HD 4850 recently and got it installed without any trouble along with the new power supply. Everything worked great until I realized that I had no sound. Went under sound options, no Realtek on-board sound option or basic speaker option to be found. All that shows under the sound options is a "Digital Output Device HDMI", and it shows to be working. Re-installed drivers and did all my updates. Didnt fix. Decided it might be a broken speaker jack, went and bought USB speakers and no change plugging in through a USB port. Now, under the HDMI option it shows a picture of a TV and the Radeon does support the option to connect an HD tv and run the sound through the tv speakers.

I contacted HP tech support and had the guy take remote control and reinstall Realtek drivers and it still wouldnt pop-up under the sound options menu. I finally yanked the radeon to see if that fixed things and BAM! Sound worked like a charm and all my speaker options are back. Re-installed card, and I was back to square one with the HDMI option and no sound. My only conlusion is that the video card is somehow over-riding my sound options and trying to run the sound through my monitor (which doesnt even HAVE speakers, haha). I tried to deactivate the HDMI sound option and all it did was make my sound inactive. I restarted to see if maybe the options would come after that and they still didnt. Now, before I totally uninstall the hdmi drivers to see if that works (I hate uninstalling unknown drivers without knowing what will actually happen) I was curious if anyone could shed some light on what might be happening to my sound options. Under the Radeon control options I dont see ANYTHING that resembles a sound configuration tool, and I am hoping that maybe there is just something that I am missing.

I have also looked all over online and found this same problem a few times, but no actual SOLUTION. Ozzu hasnt let me down yet, so common guys! Hook me up!

Thanks in advance :D
  • Bigwebmaster
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Post 3+ Months Ago

Have you installed the latest drivers for your Radeon HD 4850 card? If you haven't please try updating to your latest drivers here:

http://game.amd.com/us-en/drivers_catal ... on-vista32

That is the driver for Vista 32 bit. See if that helps.
  • Smokenjoe
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Post 3+ Months Ago

I have. Tried multiple configurations as well. After you posted the link, I un-installed everything and did a system restore to before installing anything. Windows then automatically downloaded a set of HDMI drivers for sound and I am still left with zero options. I tried installing the ATI Catalyst with AND without the HDMI option and it still doesnt seem to make a difference. Windows is practiaclly DEMANDING that I am trying to pipe all the sound through my monitor and it is infuriating! I have updated my realtek driver over and over and my system still refuses to see anything but this darn HDMI audio option. I have contacted the xFx tech support and am waiting for a response from them. There has got to be a way around this, but I just cant seem to find it.

Anyone got any ideas?
  • grinch2171
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Post 3+ Months Ago

Take a look at these

http://support.amd.com/us/kbarticles/Pa ... ghthe.aspx

http://support.amd.com/us/kbarticles/Pa ... lable.aspx

http://www.hardwareanalysis.com/content/topic/72382/

http://www.tomshardware.com/forum/23738 ... card-sound

http://answers.yahoo.com/question/index ... 001AA2IABZ
  • Smokenjoe
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Post 3+ Months Ago

Awsome,
thanks for the links. Think the third one may be able to help. I will let yall know.
  • Smokenjoe
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Post 3+ Months Ago

I appreciate all yalls help. Finally got it figured out.

The onboard HDMI sound on the card was just over-riding the auto-detect feature for the motherboard. So instead of seeing the onboard sound selections it ignored them and went straight for the aftermarket sound setup that it saw. I just went into the BIOS and changed the onboard sound option to "Enabled" instead of "auto-detect." Very simple fix and wish I had thought of it sooner. Hope this helps anyone else that ever runs across this problem. :D

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