Recovery from serious system error

  • wpas
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Post 3+ Months Ago

Hi All

My computer has windows XP home edition.
Recently, some strange behaviour is occuring.

If I use my computer all appears OK.
If I let my computer sit idle for a couple of hours or more, it appears to reboot and I get the Message "Recovered from serious system error. The following is an example:

Error signature:
BCCode : 1000007e BCP1 : C0000005 BCP2 : 804E131C BCP3 : B79ADC70
BCP4 : B79AD96C OSVer : 5_1_2600 SP : 3_0 Product : 768_1

I reboot again and then everything works fine. Again if I do not use the computer for two hours or more, the computer reboots and I get the recovered from serious error message.

I did a virus scan with Security Shield but problem still exists.

Does anyone have any ideal what is happening on my computer. It is driving me crazy

Thanks
  • Anonymous
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Post 3+ Months Ago

  • wpas
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Post 3+ Months Ago

I also tried System Restore but I always get message "Cannot Restore checkpoint" no matter which one I select
  • Bigwebmaster
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Post 3+ Months Ago

Have you also tried to run Malwarebytes?
  • wpas
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Post 3+ Months Ago

No I have not

Will try it and get back to you

Thanks
  • Bigwebmaster
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Post 3+ Months Ago

I have read around a bit for you, and it seems that this can happen if you have Nero or Roxio installed. Do you happen to have any of those installed? If so you may want to uninstall them and see if that resolves any problems.
  • Bigwebmaster
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Post 3+ Months Ago

You might also want to have a look at this:

http://support.microsoft.com/kb/317277

Do you have all the latest updates from Windows? Make sure you do.

It also mentions that it could be worthwhile recreating the pagefile. To re-create the pagefile, follow these steps:

Quote:
Click Start.
Right-click My Computer.
Click Properties.
On the Advanced tab, in the Performance section, click Settings.
In the Virtual Memory section, click Change.
For Paging file size for selected drive, click No Paging File, and then click Set.
Click Yes after the following warning appears:
If the paging file on volume X: has an initial size of less than xx megabytes, then the system may not be able to create a debugging information file if a STOP error occurs. Continue anyway?

(X is the drive letter and xx is the amount of RAM installed on your computer minus 1 megabyte.)
Click System Managed Size.
Click OK four times, and then restart the computer when you are prompted.
  • wpas
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Post 3+ Months Ago

Ran Malwarebytes a few times and it did find some viruses which were cleaned.
It had also corrupted my sound system so that I had to reinstall it.

I then recreated pagefile.

I appear now to have a different problem.

After a couple of hours, the system freezes and I have to reboot it by cycling power.
Sometimes when it freezes, I get numerous message windows saying "cannot set registry index", from what I can remember.

The problem has changed for the worst.

Would appreciate some suggestions as to why this has happened
  • Bigwebmaster
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Post 3+ Months Ago

What viruses did you have?

When the system freezes, are you on the computer, or away? What sort of errors are showing in:

Control Panel -> Administrative Tools -> Event Viewer -> Windows Logs

Have you considered doing a reinstall? Is that an option?
  • wpas
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Post 3+ Months Ago

I cannot recall other than there were some trojans.

I could not find Windows logs in Administrative tools

I had bought the computer from MDG with the OS installed.
I had to reinstall once before and had problems with authorization numbers on computer which did not seem to agree for activation. Spent hours trying to convince Microsoft that I Had genuine software. I am scared this will happen again and I may end up without an OS system
  • wpas
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Post 3+ Months Ago

After surfing the net I found a winxp recovery console that I used to fix a few things.

My computer now does not reboot but instead starts showing numerous windows that say "Can not set register address". When this happens I cannot use my computer.

Anybody have any ideas why this could be happening

Thanks
  • demonmaestro
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Post 3+ Months Ago

If i remember correctly thats because your registrery is all FUBARed.

The only issue is i dont remember what the good program to fix that was. Also alot of the "Fixers" for that are filled with virus and malware.
  • wpas
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Post 3+ Months Ago

Does anyone know how to unFUBAR my registry
  • demonmaestro
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Post 3+ Months Ago

CCleaner <- was the one i was thinking about. Also here are a few more that i had found off of about.com they are suposibility clean. About.com CCleaners

Here is about.com's review over CCleaner http://pcsupport.about.com/od/registry-cleaner/fr/ccleaner.htm
  • grinch2171
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Post 3+ Months Ago

None of these programs will help if the user cannot actually use the PC.

What is the exact error message you are getting? I tried Googling the one you posted but not getting anything good or relevant.
  • wpas
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Post 3+ Months Ago

My computer would work for a few hours.
Then all of a sudden numerous small windows would appear stating"Could not set registry address". I would click on OK in the window but all that happened was more windows appeared. I would have to physically turn the computer off then on again to get it working again.

If I tried to run a program, I would get application error.

I had run CCleaner beore but it did not seem to do anything.
I ran it again and it cleaned up a few things.

Now the problem has gone back to my original problem.
After some time, 2 hrs or so, the computer would automatically reboot itself.

It looks like everything I have done to fix the problem has just gone 360 and I am back where I stared.

Weird or What?
  • demonmaestro
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Post 3+ Months Ago

Do this.

START -> (right click)My computer-> Properties-> Advanced(Tab)-> "Startup and Recovery" Settings-> Uncheck Automatically restart-> Click ok.

Now what will happen if/when it blue screens or if it does it will show you what is causing it also. May give you alittle more info.

Almost as strange as my issue.. :/
  • wpas
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Post 3+ Months Ago

For "Write Debugging Information" dropdown list, it is now set to none. Should I select "Small Memory Dump(64 KB)" or what after I uncheck "Automatically restart"
  • demonmaestro
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Post 3+ Months Ago

wpas wrote:
For "Write Debugging Information" dropdown list, it is now set to none. Should I select "Small Memory Dump(64 KB)" or what after I uncheck "Automatically restart"


It would log it into the system log.

Start->Control panel->Administrative Tools->Event Viewer->System. But it just gives you the Hex codes for the error.

Basically once you uncheck Automatically restart its just a waiting game to see what it says.
  • wpas
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Post 3+ Months Ago

Are you saying then to just unCheck and leave dropdown at none
  • demonmaestro
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Post 3+ Months Ago

You can put the drop down at Small Memory Dump(64 KB)
  • wpas
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Post 3+ Months Ago

I unchecked box and eventually got blue screen with following:

Kernel_Data_Inpage_error
Technical info:
STOP: Ox0000007A (0xE1E1FB48, 0xC000009A, 0xBF8AA8D2, 0x0907F86C)

WIN32.sys - Address BF8AA8D2 base at BF800000 DateStamp 51ad4593

I then went to event viewer but was not sure which event to look at.
The first error I saw said the following.

The BDVEDISK service failed to start due to the following error:
The system cannot find the file specified.

I have no idea what any of the above means

Can someone explain
  • demonmaestro
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Post 3+ Months Ago

From researching it up on microsoft website you need to do a check disk.

Start->My computer->(Right Click)C drive->Properties->Tools(Tab)->Checkdisk(Or it may say Error Checking)


It will come up with a couple of options

Automatically fix file system errors
Scan for and attempt recovery of bad sectors.

I would check them both.

See where that gets you.
That is what microsoft is sudjesting.
  • wpas
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Post 3+ Months Ago

I had actually done a chkdsk right after I got the error message.

It had no effect, problem still exists.
Either it reboots after some time or eles I get the numerous small display windows indicating it cannot set register address

Any other suggestions?
  • grinch2171
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Post 3+ Months Ago

Try some of the suggestions here:

http://www.tomshardware.com/faq/id-1653 ... ndows.html
  • grinch2171
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Post 3+ Months Ago

This video might help as well

http://operating-systems.wonderhowto.co ... pc-359275/

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