Sound does not work on laptop

  • dafunk
  • Student
  • Student
  • dafunk
  • Posts: 87

Post 3+ Months Ago

Hello
I have a Lenovo laptop running Windows XP
I was having problems with the OS, so I reinstalled XP and now everything is great except for the sound.
I cannot get the sound to work!
I downloaded all the XP updates and I download all the divers from Lenovo’s site and installed them but the sound will still not work.
If I go to “sounds and Audio device” in control panel most of the options are grayed out.
Thanks
  • Anonymous
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  • Loc: Ozzuland
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Post 3+ Months Ago

  • Bogey
  • Genius
  • Genius
  • Bogey
  • Posts: 8388
  • Loc: USA

Post 3+ Months Ago

Try the device manager
http://support.microsoft.com/kb/310126 wrote:
If there is a problem with a device, it is listed in the hardware tree. Also, the problem device has a symbol that indicates the type of problem:
  • A black exclamation point (!) on a yellow field indicates the device is in a problem state. Note that a device that is in a problem state can be functioning.
  • A problem code explaining the problem is displayed for the device.
  • A red "X" indicates a disabled device. A disabled device is a device that is physically present in the computer and is consuming resources, but does not have a protected-mode driver loaded.
  • A blue "i" on a white field on a device resource in Computer properties indicates that the Use automatic settings feature is not selected for the device and that the resource was manually selected. Note that this does not indicate a problem or disabled state.
  • A green question mark "?" in Device Manager means that a compatible driver for this device is installed, indicating the possibility that all of the functionality may not be available. Note that this applies only to Windows Millennium Edition (Me).


Click on the sound card and press update driver... if none updates are found you can try rollback. My wireless card doesn't work on the update and I had to rollback to get it to work... weird.

Useful Links

Step by step tutorial
Lenovo Support

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