my system keeps on crashing. Please help

hey all, not sure if this is the right place to post this, but my system keeps crashing everytime i visit hotmail. i can l;og in no problem, but when i get to my inbox my system crashes. i have done a 'hijack this' on my log and am wondering if it would be safe to post the log here for any recomendations and/or advice.
thanks in advance

Have you scanned for spyware?

This was happening to me a few weeks ago and I had my hijack this log checked out, and it turned out I had a whole heap of spyware on my computer that Ad-Aware wasnt removing.

Have you tried Bazooka, they provide an oline encyclopedia, and manual removal instructions for most of the nasty spyware out there.

Since I have removed the spyware manually, I havent had 1 problem with my computer.

Hope the helps.

Run a virus scan too

cheers for the advice. I have a few bits and pieces protecting my system , namely spysweeper, adaware, but something is still geting through. i am going to post a copy of my log and if any of you would have a look it'd be great as i aint too up on the jargon of code at all at all.....




Logfile of HijackThis v1.97.7
Scan saved at 02:54:13, on 23/07/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\COMMON FILES\EPSON\EBAPI\SAGENT2.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\BROWSER MOUSE\BROWSER MOUSE\1.0\LWBWHEEL.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\IOMEGA HOTBURN\AUTOLAUNCH.EXE
C:\WINDOWS\SYSTEM\CPUDFW.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\PPWEBCAP.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\DISTILLR\ACROTRAY.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\PROGRAM FILES\JAVASOFT\JRE\1.3.1_04\BIN\JAVAW.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\HJT\HIJACKTHIS1977\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dmc.dit.ie/maim2003/glenn
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dmc.dit.ie/maim2003/glenn
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn\Autolaunch.exe"
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [edcmlol] C:\WINDOWS\SYSTEM\cpudfw.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRAM FILES\SCANSOFT\PAPERPORT\PPWebCap.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc ... wflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 5670949074
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw10fd.law10.hotmail.msn.com/act ... Atchmt.ocx
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc ... tor/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/ ... mv9VCM.CAB

nice one

//moved to Windows forum.
I'll take a look at your log and let you know if I spot anything. Posting a hijackthis log is not a problem here, but there aren't many who are experts at it. You'd probably get more efficient answers to a hijackthis log at the appropriate forum (not intending to direct anyone away from OZZU):

http://forums.spywareinfo.com/

I've run through the 3 or 4 tasks I didn't recognize in your running processes and didn't find any problems. Nor did I see anything out of the ordinary in your regkeys. I assume you are on ME? Have you done anything recently (Windows updates, etc) that may have had an impact on your system?

no not recently. altough i have onw got another problem and have been hijacked by 'allaboutsearch' or something like it.....
thanks for the advice

I know that this topic has been moved but there is a vx2 removal that should get rid of allaboutsearching. I have the tool just email w/ ozzu in the subject line. thanks