This may seem stupid but... (DirectX problem)

  • Dickiebob
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Post 3+ Months Ago

Every time I install a game it tells me I haven't got the correct, up to date version of directx. This is after downloading it from the game installation CD. I have checked dxdiag and all seems OK.

Any ideas?
  • ATNO/TW
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Post 3+ Months Ago

what version does the game require and what version do you have and what operating system are you using? Also what game and is your graphics card supported?
  • Dickiebob
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Post 3+ Months Ago

ATNO/TW wrote:
what version does the game require and what version do you have and what operating system are you using? Also what game and is your graphics card supported?


The game is Star Trek Starfleet Command III and requires DirectX 8.1, I have 9. I'm using XP.
Not sure of the graphics card but the laptop is only 19 months old and was one of the better ones when I bought it.
  • ATNO/TW
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Post 3+ Months Ago

Well to be sure on your graphics card download and install PCWizard 2008 from here
http://www.cpuid.com/pcwizard.php
Run PC Wizard and on the left hand icons under hardware select the video icon. Then in the preview window on the right select video card.

In the information window under the GPU heading the supported DirectX version will be listed. If it's not at least version 8.1 or higher it could be why you are having problems.
  • Dickiebob
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Post 3+ Months Ago

That confirms that I have DirectX 9.0c. The video card is 256MB (the game requires 16). This isn't the first time I've had this problem and I've never got to the bottom of it.
  • ATNO/TW
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Is it an EA game?

//never mind - I figured out it's Activision.

Anyway, I don't have any details on it but check out this DirectX 9 patch.
http://www.gamespot.com/pc/strategy/sta ... 98722.html

You might want to research that patch a bit before installing it.
  • Dickiebob
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Post 3+ Months Ago

That seems to have sorted it - thanks
  • ATNO/TW
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Post 3+ Months Ago

no prob. glad you got it.

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