Trouble Reinstalling

  • CrazyMobster
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Post 3+ Months Ago

My laptop recently got a virus and I can't use Windows at all (when it turns on it just shows my wallpaper without ANYTHING elce on screen and when I do Task Manager it says its been disabled). So I start up with my boot disk to recover my system, I want to do a clean install. But like always, this are never made easy with Windows.

There are three options:
Install Windows
Recover Windows or
Exit Without Installing Windows.

I tried the recover one first and it got me to a dos black screen and listed "1. C\WINDOWS" and then it said which one id like to log into. I said 1 and pressed enter and all it gives me is the same thing "C\WINDOWS>" and it asks me for the admin password, I don't know if such a think so I just pressed enter leaving that blank. Then it gives me the C\WINDOWS> prompt and lets me type but I have no idea what to do. So I booted again and I went with the other option.

When trying install Windows it seemed as if everything was going OK, it installed it again, and launched it and I see my old Account is still there in the login screen. Meaning it didn't do a clean install at all. And then it tells me "An error has occurred when trying to validate Windows, please activate it" or something along those lines. But ofcource, it cant activate because it doesnt have an internet connection and when i clikc activate by Phone, it says call this following number: and it gives me NO FREAKING NUMBER. THE SPACE IS BLANK!.

SO HOW THE HECK DO I CLEAN MY WHOLE HARDDRIVE AND INSTALL A NEW COPY OF WINDOWS. I just dont understand why this process is so hard. Anyone has any ideas for me so I can actually recover my laptop. All my work stuff depends on me having a laptop and its very inconvenient. Thanks soooo much to anyone that can offer any help on this.
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Post 3+ Months Ago

  • Don2007
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Post 3+ Months Ago

If you can get to the desktop, even without the icons, you may not have to reinstall. If you can click the start button, go to run, type rstrui.exe & press enter. Try a restore point to a date before you had the virus.
  • CrazyMobster
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Post 3+ Months Ago

Thanks for the speedy response but I don't even have that bar at the bottom. Its just the picture, NOTHING ELSE as I said. No icons, no bar at the bottom. And now that I tried to reinstall, it will not even log me in to any account. It says I have to active the copy.

I thought the correct way was, though the Install Windows option, and it shows me a copy of windows and If i want to repair it. I did that and it went though the installation process but My old account is still there and I can't log in cause I cant activate it. Im guessing the virus is still there if my old account is.
  • Don2007
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Post 3+ Months Ago

There are tricks to get to the start menu even without the task bar. One is the windows key between ctrl * alt, another is alt s

If neither one of those work & you want to wipe the drive completely, download gparted or a DOS boot disk from bootdisk.com or any other boot utility, delete the partition & create a new one.

Then the installation will proceed as if it were the first time.
  • CrazyMobster
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Post 3+ Months Ago

Yea, none of those work for me. Its completely stuck. What would you recommend I download if I want to completely erase the partition and install it on a clean drive?

Thanks once again.
  • Don2007
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Post 3+ Months Ago

Just about any boot utility will work. Download gparted, burn it to a CD, then boot the machine with it.
http://gparted.sourceforge.net/livecd.php

Below is a video on formatting to NTFS. The difference is that you'll be booting from the CD & the video shows it running from the HD.


http://www.youtube.com/watch?v=9jT8n9PKiFE
  • dark_lord
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Post 3+ Months Ago

aaaa... before wiping up

try something like this

ctrl+alt+del once and you see task manager pop up

goto file and then run(File->New Task(Run..))

either put rstrui.exe or put explorer.exe there and press enter.

Maybe you had problem with explorer process being initiated!

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