Vista won't let profile start up

  • robert78.5
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Post 88 days ago

My daughters Dell Inspiron laptop has Vista on it. Now when she types in password to open windows it says "The user profile service service failed the logon. User Profile cannot be loaded" We tried different password but it tells us the password is wrong, so that part is working, How can i get past the password stage?
  • Anonymous
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Post 88 days ago

  • grinch2171
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Post 87 days ago

http://support.microsoft.com/kb/947215 or you can go through any of these Google results
  • robert78.5
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  • robert78.5
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Post 41 days ago

Ok I bypassed the password stage and can get on to the desktop now. But i can not find her documents , pictures or music. Are they still in the hard drive but not accessible without the password log in?
  • grinch2171
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Post 41 days ago

Her files should be there. Check under C:\Users

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