WIFI not working

  • albin
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  • Posts: 30
  • Loc: Philippines

Post 3+ Months Ago

Hi can anyone help me to diagnose the problem of my laptop. I'm connecting through lan cable. Already tried to uninstall the drivers and install a new one. Also I noticed that once I uninstall the driver, it automatically reinstalled. Your feedback is highly appreciated. Thanks.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:01:09 PM, on 8/6/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\WLTRAY.EXE
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joy Alcoba\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 190.100.100.253:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Savevid Toolbar - {23cd218f-af09-443f-bbb1-adb89fd5986d} - C:\PROGRA~1\SAVEVI~2\Datamngr\ToolBar\savevidX.dll
O2 - BHO: DataMngr - {34DEE7AD-47D7-45e9-91FC-3E511083493F} - C:\PROGRA~1\SAVEVI~2\Datamngr\BROWSE~1.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GR469A~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Savevid Toolbar - {23cd218f-af09-443f-bbb1-adb89fd5986d} - C:\PROGRA~1\SAVEVI~2\Datamngr\ToolBar\savevidX.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Save video on Savevid.com - C:\Program Files\SavevidPlug-in\redirect.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/s ... wflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GRA32A~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\SAVEVI~2\Datamngr\datamngr.dll C:\PROGRA~1\SAVEVI~2\Datamngr\IEBHO.dll
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: UI Assistant Service - Unknown owner - C:\Program Files\SMART BRO\AssistantServices.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 5304 bytes
  • Anonymous
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Post 3+ Months Ago

  • Zealous
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  • Posts: 1244
  • Loc: Sydney

Post 3+ Months Ago

is the wifi switch on the front?

restarted router?

restarted computer?

use the windows 7 diagnostic tool on the adaptor?

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