Window XP Dead Won't Load

  • pucci
  • Novice
  • Novice
  • User avatar
  • Joined: Jul 24, 2005
  • Posts: 33
  • Loc: Brooklyn, New York
  • Status: Offline

Post January 4th, 2011, 8:14 am

I turned on my pc this morning can't get into Windows XP Pro? The pc was fine yesterday and shut down normally. The boot up was fine this morning and then just went dead -- no windows splash screen, no cursor blinking. I tried Safe Mode and it started loading drivers and then just stopped. When I did 'Safe Mode with Command Prompt' I was able to see the Windows directory. I tried 'Last Known Good Configuration' and again it went dead on me. Does anyone have ideas? All welcome and thanks for the help. :oops:
  • Anonymous
  • Bot
  • No Avatar
  • Joined: 25 Feb 2008
  • Posts: ?
  • Loc: Ozzuland
  • Status: Online

Post January 4th, 2011, 8:14 am

  • Don2007
  • Web Master
  • Web Master
  • No Avatar
  • Joined: Nov 21, 2006
  • Posts: 4924
  • Loc: NY
  • Status: Offline

Post January 4th, 2011, 12:59 pm

Go back into safe mode with networking. Download, update & run anti malware from malwarebytes.org
How do you know when a politician is lying? His mouth is moving.
  • pucci
  • Novice
  • Novice
  • User avatar
  • Joined: Jul 24, 2005
  • Posts: 33
  • Loc: Brooklyn, New York
  • Status: Offline

Post January 4th, 2011, 1:42 pm

Thanks for the fast reply. I got the same problem with 'safe mode with networking', starts to load and then stops dead. It runs the kernel, some dlls, config\system, several nls files and stops after FONTS'\' vgaoem.fon? I have malwarebytes on the machine and run it all the time. I ran a full check with Avast! yesterday and malwarebytes two days ago.
  • ATNO/TW
  • Super Moderator
  • Super Moderator
  • User avatar
  • Joined: May 28, 2003
  • Posts: 23407
  • Loc: Woodbridge VA
  • Status: Offline

Post January 4th, 2011, 3:19 pm

You could be having a driver issue although typically even a driver conflict would let you boot into safe mode. If it's a driver issue a repair install of your XP should fix the problem. I would save that as a last recourse.

I've noticed a lot of machines lately with that kind of issue are often infected with rootkits or viruses that alter the Master Boot Record (MBR) and corrupt drivers that load when windows loads (atapi.sys as an example), and I just spent 3 work days cleaning an infection with probably the most advanced rootkit in the wild right now called TDL3 (a.k.a. Alaureon). That was one tough rootkit to get rid of.

One thing you could attempt is a bootable antivirus CD. Follow the instructions here http://www.avg.com/us-en/226386

See if that gives you any success.
"There's no place like 127.0.0.1 except for ::1."
Alexandria Networks. Leader in IT consulting for associations/non-profits, and small to medium sized businesses around the northern Virginia and Washington D.C. metro area.
  • Don2007
  • Web Master
  • Web Master
  • No Avatar
  • Joined: Nov 21, 2006
  • Posts: 4924
  • Loc: NY
  • Status: Offline

Post January 4th, 2011, 5:38 pm

Download the HD manufacturer's diagnostic tools on another PC. Burn the CD & boot the problem PC with it. Check for bad blocks.
How do you know when a politician is lying? His mouth is moving.
  • pucci
  • Novice
  • Novice
  • User avatar
  • Joined: Jul 24, 2005
  • Posts: 33
  • Loc: Brooklyn, New York
  • Status: Offline

Post January 5th, 2011, 5:37 pm

I put the hard drive into an external case and connected it to another computer. I changed the jumper to slave and tried to take a look at it. The pc see's the external USB Drive case, but doesn't see the hard drive. I double checked all the connections. I'm thinking it is dead.
  • Don2007
  • Web Master
  • Web Master
  • No Avatar
  • Joined: Nov 21, 2006
  • Posts: 4924
  • Loc: NY
  • Status: Offline

Post January 6th, 2011, 8:11 am

When you use a USB enclosure, the jumpers have nothing to do with it. They are used when the drive is connected to the ribbon cable, inside the box.
How do you know when a politician is lying? His mouth is moving.
  • grinch2171
  • Moderator
  • Genius
  • User avatar
  • Joined: Feb 11, 2004
  • Posts: 6744
  • Loc: Martinsburg, WV
  • Status: Online

Post January 6th, 2011, 8:43 am

Also make sure you check inside of Disk Management. The drive may be there but no drive letter has been assigned yet which will make it not appear in My Computer.
‎"Be polite, be professional, but have a plan to kill everybody you meet." Maj. Gen. James Mattis
  • pucci
  • Novice
  • Novice
  • User avatar
  • Joined: Jul 24, 2005
  • Posts: 33
  • Loc: Brooklyn, New York
  • Status: Offline

Post January 6th, 2011, 11:19 am

Thanks for the Disk Management tip. The drive didn't show up because of a drive letter 'collision'. I have it hooked up to a Windows 7 pc so was able to reassign the letter. I am running a disk check now. We'll see what turns up.

Post Information

  • Total Posts in this topic: 9 posts
  • Users browsing this forum: No registered users and 108 guests
  • You cannot post new topics in this forum
  • You cannot reply to topics in this forum
  • You cannot edit your posts in this forum
  • You cannot delete your posts in this forum
  • You cannot post attachments in this forum
 
cron
 

© 2011 Unmelted, LLC. Ozzu® is a registered trademark of Unmelted, LLC.