windows live messenger

January 21st, 2008, 12:33 pm

i'm on vista and msn keeps crashing and says i have to end the program
my computer is clean i made and checked a hijackthis log
i've installed all new updates
and i've reinstalled msn nothing is working any other ideas?

January 21st, 2008, 4:13 pm

There is a conflict somewhere and I wouldn't be surprised if it were Norton or another Symantec program. Disable all under the startup in msconfig and see if it still happens.

January 21st, 2008, 4:32 pm

i;ve uninstalled Norton and anything to do with them as soon as i got my computer so it;s not that, see msn is running fine now but at some points in the day it just closes it;s just weird. at has seemed to has stopped atm so i'll keep a look out lol

January 22nd, 2008, 10:57 am

CLOSE AND EXIT MSN MESSENGER

1. Open "Windows Explorer" (Start>All programs>Accessories>Windows Explorer)

2. Locate the MSN folder (My computer>C Drive> Program Files> MSN Messenger)

3. Right-click > Properties > Security > Edit > Add > Type in "Everyone", then OK > Tick all the little boxes at the bottom > Apply > OK

4. Click "Sharing" Tab at the top > Advanced Sharing > Continue > Tick the box "Share this folder" >at' OK

That's it....Open MSN Messenger again and it should work!

January 22nd, 2008, 3:48 pm

ar okies i will try that it only seems to be when i first start msn :S

[spork]

January 22nd, 2008, 11:06 pm

Softix, how is sharing a folder, especially a program folder, going to resolve a potential conflict with an executable file?

Don't turn sharing on for the folder. It's unnecessary, won't help anything, and is a potential security risk.

The next time MSN crashes, check your Application Event Log for errors. The error(s) should give you some insight into what's causing the problem. Search for the error descriptions on Google, and if you're still coming up empty-handed, post them here so we can take a look.

In case you've never done it:

Quote:

Start -> Run... -> events.msc

Click on Application.

January 23rd, 2008, 3:58 pm

says it cannot be found when i type that lol anyways it;s seems okies atm lol maybe it;s fix but this is windows lol okies i was looking the event thing and found a lot of them to do with msn lol here one

*please not the next thing i post i have no idea what it means so be nice lol*

Code: [ Download ] [ Select ]

Faulting application msnmsgr.exe, version 8.5.1302.1018, time stamp 0x4717a53b, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00000065, process id 0xa60, application start time 0x01c85bb510f81545.

anyways um..... yeah hope that helped in some way

[spork]

January 24th, 2008, 1:18 am

Unfortunately, that one doesn't provide a whole lot of insight into the problem, other than the fact that some part of the program is crashing.

Are there any other errors in there related to MSN Messenger that say anything different?

Also, take a look through these, perhaps you'll find something useful.

January 24th, 2008, 2:10 am

This happens for me too, a solution would really help, i mean, my computers overclocked and it still says 100 percent cpu usage when this thing crashes, and it causes quite a large memory leak.

not nice when you have important peopel to talk to.

also note, that old versions of messenger installed dont work either.

is it a problem with the code that they wrote or something written in the registry?

January 24th, 2008, 3:22 am

see my cpu stays really low but still crashes and no they all say the say apart from the time stamp and id ect.

January 24th, 2008, 6:32 am

Does MSN crash in safe mode too?

January 24th, 2008, 12:28 pm

i have no idea lol

[ATNO/TW]

January 24th, 2008, 9:04 pm

messenger won't work in safe mode