Yahoo Messenger Deletion Error : -50304

  • premsoni0143
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Post 3+ Months Ago

Jatin: H i Miles .

Jatin: I was talking with Trixi .. something like this name .

Miles: Hi! Welcome to our Yahoo! Messenger Live Chat service. I'm glad you've joined us.

Miles: Please hold for about 1-2 minutes while I read your chat history.

Jatin: ok ..

Miles: Thank you for waiting. I'll be with you in just a moment.

Jatin: ok // no problem .

Miles: Thank you for waiting.

Miles: As I understand, it gives you an error message deleting a contact in Yahoo! Messenger. Am I right?

Jatin: yes right /

Miles: Thank you for the confirmation.

Miles: I do apologize for any inconvenience this has caused you.

Jatin: But is showing server error not mine computer problem .

Miles: What is the error message that you are getting when deleting a contact in Yahoo! Messenger?

Jatin: no error msg . I am login in yahoo already .

Jatin: -50304

Miles: I see. Please try to delete a contact now.

Jatin: ok . 1 min . i add mine and delete . else how many frds i find for delete .

Miles: Sure, I'll wait here.

Jatin: -40402 . single deletion operation . But error msg same . & -50304 : for Multiple Deletion .

Miles: I see. Thanks for letting me know.

Miles: Let us check your version.

Miles: Here's how:

Jatin: yes , new one .

Miles: 1. On your Yahoo! Messenger window, go to the "Help" menu.

Miles: Let me know when you're on the "Help" menu.

Jatin: i installed by ur another operator's instruction .

Jatin: 10.0.0.1270-us

Miles: Okay, thank you.

Miles: Please sign out from Yahoo! Messenger, and tell me when you're done.

Jatin: ok .

Jatin: but when u sign in , please add 2 - 3 contacts and then delete .

Jatin: ok , Done .

Miles: Please sign in to the link below:

Miles: http://webmessenger.yahoo dot com/

Jatin: ok

Miles: Tell me when you're signed in.

Jatin: yes . I am .

Jatin: did .

Miles: Please delete your the contacts that you wish to delete in Yahoo! Messenger for the Web.

Jatin: ok .. wait sir . I add .

Jatin: here no option to delete .

Jatin: Multiple delete .

Jatin: single can delete and no error , bcz here we do not have option to Mark "Delete from Address Book too " .

Miles: Yes, in Yahoo! Messenger for the Web, you need to delete the contacts one at a time.

Jatin: ok .

Miles: That's an alternative when you can't delete contacts in Yahoo! Messenger.

Miles: When you sign in again to Yahoo! Messenger, the contacts that you have deleted in Yahoo! Messenger should be gone.

Jatin: yes , I can understand it is . no problem . .

Jatin: how can u know that I sign in in yahoo messenger ?

Miles: What I mean to say is when you sign in to Yahoo! Messenger, the contacts that you have deleted should be gone.

Jatin: ok . sir , understand .

Jatin: now say me , what i can do or how can get solution ?

Miles: Please get back to us instead, Jatin.

Jatin: means ?

Miles: I mean get back to this live chat.

Jatin: yes , we are doing it . now ?

Miles: I'm sorry for the delay. I’ll be with you as soon as I can.

Miles: Thank you for waiting.

Miles: Did you delete the contacts in Yahoo! Messenger for the Web?

Jatin: yes , no error . bcz it;s only messenger .

Jatin: and this error only when i select from address book also .

Jatin: bcz after when I am deleting contacts from messenger , it means i dont need for mail too .

Jatin: so I click address-Book .

Jatin: but Error comes after deletion finish .

Miles: Okay, thanks for letting me know.

Miles: Please try to delete those contacts from Yahoo! Messenger for the Web first.

Miles: If the contacts are still showing when you sign back in to Yahoo! Messenger, please uninstall and reinstall your Yahoo! Messenger this time.

Miles: Should the issue still persist, please get back to us immediately.

Miles: I sincerely appreciate your cooperation and patience while we troubleshoot your issue.

Miles: Is there anything else I can help you with?

Jatin: wait sir

Miles: Sure, I am here.

Jatin: no . the contacts i deleted from webyahoo , it is no in my yahoo messenger .

Jatin: but the problem is u know sir, it is different . not this .

Miles: I apologize for the inconvenience, but the contacts that you have in Yahoo! Messenger are the same contacts that you will see in webmessenger.

Jatin: yes i know it .

Miles: Once you have deleted a contact in the webmessenger, then it should be gone when you sign in to Yahoo! Messenger application.

Miles: Please tell me if you have clarifications about this.

Jatin: yes i know . I can delete from my yahoo messenger also .

Jatin: I don't need to go to webmessenger to delete it .

Miles: Please clarify your issue.

Jatin: yes, the problem is, when I delete contact from yahoo messenger and then yahoo messenger ask us " Also Delete from Address Book too " . so I mark that bcz i want it . and then this error comes .

Miles: I see what you mean.

Miles: You can delete a contact successfully but when it asks you if you want to delete also from the address book, then it gives an error.

Miles: What you can do this time is try uninstalling and reinstalling the Yahoo! Messenger application.


--> But still can not solve the problem .
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Post 3+ Months Ago

  • Don2007
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Post 3+ Months Ago

If Yahoo can't solve it, what makes you think that we can solve it?

There was no reason to post that entire log.
  • premsoni0143
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  • premsoni0143
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Post 3+ Months Ago

Don2007 wrote:
If Yahoo can't solve it, what makes you think that we can solve it?

There was no reason to post that entire log.


I think it is solved by updating to Yahoo version 11.

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