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  • Bogey
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Post December 30th, 2008, 2:55 pm

I signed up for google analytics a while back and under status I have an orange triangle with an exclamation mark in it. What does it mean?
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Post December 30th, 2008, 2:55 pm

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Post December 30th, 2008, 2:57 pm

Click on it or hover over it, it should tell you.
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Post December 30th, 2008, 2:59 pm

I clicked on it numerous of times, but hovering over it told me that the Tracking is Unknown... how do I solve that and what IS tracking according to Google Analytics?
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Post December 30th, 2008, 3:01 pm

Did you add the tracking code on your pages?
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Post December 30th, 2008, 9:10 pm

Yeah you need to add the javascript tracking code onto the pages you would like to track.
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Post December 31st, 2008, 2:32 am

http://www.google.com/support/googleana ... opic=10957
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Post December 31st, 2008, 2:58 am

If the tracking code is in place, which it looks like it is to me, it means either there's no visitors with javascript/etc enabled sending Google traffic information, or that you've modified the tracking code in a way that causes a silent javascript error that's preventing the script from running and sending data.

If there's any other javascript errors on the page, they too can prevent the tracking code from working properly.
Strong with this one, the sudo is.
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Post January 2nd, 2009, 10:21 am

I don't know what it is... it's all there... the only thing I modified is changing:
Code: [ Select ]
 
<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
try {
var pageTracker = _gat._getTracker("UA-6794118-1");
pageTracker._trackPageview();
} catch(err) </script>
 
  1.  
  2. <script type="text/javascript">
  3. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
  4. document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
  5. </script>
  6. <script type="text/javascript">
  7. try {
  8. var pageTracker = _gat._getTracker("UA-6794118-1");
  9. pageTracker._trackPageview();
  10. } catch(err) </script>
  11.  

to
Code: [ Select ]
 
<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
 
try {
var pageTracker = _gat._getTracker("UA-6794118-1");
pageTracker._trackPageview();
} catch(err) </script>
 
  1.  
  2. <script type="text/javascript">
  3. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
  4. document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
  5.  
  6. try {
  7. var pageTracker = _gat._getTracker("UA-6794118-1");
  8. pageTracker._trackPageview();
  9. } catch(err) </script>
  10.  
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Post January 2nd, 2009, 10:05 pm

Don't modify it; copy and past it exactly as it's given.
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Post January 3rd, 2009, 11:16 am

Yes,

Do not try to change the code, just paste it as it is given by google.
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Post January 4th, 2009, 2:02 pm

Alright, I switched it back and it's still no go. I sill get the Tracking Unknown error. Getting a bit annoying.
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Post January 4th, 2009, 6:25 pm

Did you paste it right before the closing </body> tag?
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Post January 4th, 2009, 8:03 pm

Yes, I did. You can go check if I did that correctly, although I'm pretty sure I did. It may be some setting or option I might have forgotten in the Google Analytics pages or something I might have overseeing. I'm probably going to contact Google about this.
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Post January 4th, 2009, 8:39 pm

I'd give it a day first.

Google wrote:
Google Analytics generally updates your reports every 24 hours. This means that it could take 24 hours for data to appear in your account after you have first installed the tracking code.


https://www.google.com/support/googlean ... &utm_id=ad

https://www.google.com/support/googlean ... swer=57053
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Post January 4th, 2009, 8:50 pm

About the second link:

1. My tracker is correct.
2. I haven't messed with the filters
3. I only have one account
4. I'm only using Google Analytics... no urchin
5. I will try moving the tracker to <head> section (after 24 hours)
6. Javascript is enabled and Flash is updated
7. ...
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Post January 4th, 2009, 8:50 pm

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