Hi...I'm the new webmaster over at
http://guitarhangar.com. Don't poke fun at the design- my boss won't let me change it.
Anyway, we used to have a Google PageRank of 4. A while back, a few weeks after I was hired, the CMS we used exploded and crashed the site twice in a period of three days. After consulting with a previous webmaster, we made the decision to update the CMS and some of the related components. After the updates, everything was working smoothly.
However, at the suggestion of the previous webmaster, my boss decided to change the domain name of our central website to exclude the subdomain "www". It used to be "www.guitarhangar.com", and now it is just "guitarhangar.com". He suggested this (and I went along at the time) because we wanted to perhaps use subdomains for other purposes, and not have a lengthy URL (like pda.www.guitarhangar.com), since we were considering creating a mobile-friendly version of the website.
At first, nothing happened. Our PageRank remained at a steady 4. Then...during the middle of November, it plummetted to 1. We contacted all of our dealers who had links and attempted to get them to update them (some did, some didn't, some were too busy), and I tried my best to get our website SEO'd to the maximum, and attempted to remove as many 404's as possible. For some reason, Google still accesses pages after we remove them (when we sell a guitar, we remove it from the website), but out of 751 submitted urls, 571 indexed, (why is there a difference again?) there are only 35 "Not Found", and no more Unreachable, Timed out, etc.
I have another sitemap in our home directory-but this is for Yahoo, Live, and Ask, that don't seem to accept any URI that points to a XML sitemap that doesn't end in .xml (our sitemap is dynamically generated). My SEO also won't let me redirect a query to or from any site not starting with index.php so , I couldn't redirect guitarhangar.com/sitemap,generator/ to guitarhangar.com/sitemap.xml or visa vis. However, all of these changes (including adding the Sitemap) were made "after the plummet", and the domain name didn't have a direct impact (the Page Rank stayed at 4 for a few weeks afterwards.)
Could someone explain to me what happened, and maybe what I could do to get my site rank back up? We are a high-end , custom, boutique guitar dealer, dealing in Fender's, Gibsons, Paul Reed Smiths, Suhrs, Nashes (good stuff, damnit!) we've had an internet presence for ten years, and I really think we deserve a rank higher than just "1".
Thanks.
-Stew