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Post Posted: November 15th, 2003, 6:29 pm

XP home edition and all updates have been installed. Activity before the problem - normal shutdown previous night on startup the next day, unable to access the internet I ran a program PC Power Scan and it reported a missing file dll/ocx/com classes. I do not know what this file is for and I do not ...

Post Posted: November 15th, 2003, 6:04 pm

yes I do. I am able to open in safe mode and I am able to use the start task bar, however, I am still unable to access the internet. I have used the XP disk to thry to repair the problem, however, that does not help either.

Post Posted: November 15th, 2003, 1:24 pm

I am unable to activate the start menu thru the start taskbar. therefore I am unable to shutdown (or restart) through normal process. I must shut down with the cpu power button which creates a message "improper shutdown was detected". Also, I am unable to access the internet. Both problems occurred ...
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