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  • George L.
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Post June 25th, 2009, 7:36 am

Is it safe to post all the ip address here? The first is my local ip. Second and third follow with Malaysia's top ISP provider ip which is called TMNet, which is something like this: I am not sure about hop number 4 and 5. Ah, forgot to mention that yes, you are right; my connection to Ozzu now is not working.
Attachments:
ozzu-traceroute1.png

Not exactly sure about the no.4 and 5 hop. Seems to me there are not too many hops? By the way, Brian I have read your last post, thanks I will look into that later.
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Post June 25th, 2009, 7:36 am

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Post June 25th, 2009, 7:51 am

I just looked up the last working IP address there:

58.27.105.62

and that is still located in Malaysia. For some reason the hop is stopping there (haven't even left your country yet):

Quote:
58.27.105.62 - Whois Information
% [whois.apnic.net node-2]
% Whois data copyright terms http://www.apnic.net/db/dbcopyright.html

inetnum: 58.27.100.0 - 58.27.127.255
netname: INFRA-TMNET
country: MY
descr: TMNET
admin-c: TA35-AP
tech-c: TA35-AP
status: ASSIGNED NON-PORTABLE
changed: fuwaizah@tm.net.my 20070907
mnt-by: TM-NET-AP
source: APNIC

route: 58.27.64.0/18
descr: TMnet route object
origin: AS4788
mnt-by: TM-NET-AP
changed: roshime@tm.com.my 20090220
source: APNIC

role: TMNET IP Administrators
address: TM Annexe 1,
address: Jalan Pantai Baru,
address: 50672 Kuala Lumpur.
country: MY
phone: +6-1800-88-2646
phone: +603-83185434
fax-no: +603-22402126
trouble: dnsadm@tmnet.com.my
e-mail: ipno@tm.net.my
trouble: tm_osc@tmnet.com.my [TMDirect]
trouble: ssc@tmnet.com.my [Streamyx]
trouble: abuse@tm.net.my
admin-c: AS115-AP
tech-c: SM135-AP
nic-hdl: TA35-AP
mnt-by: TM-NET-AP
changed: hm-changed@apnic.net 20070209
source: APNIC


If nothing else is working past that IP, it seems that would be the problem area. I would suggest contacting your ISP and telling them about your problem and tell them about your traceroute and see if they can advise you what you can do. Or maybe try and contact one of the contacts on that whois to see if they can provide you with any more info.
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Post June 25th, 2009, 7:54 am

I would also be curious of a full traceroute when ozzu is working properly for you. That could give you an idea how many hops there really are and might show if you are taking a different route that isn't passing through the affected bad hop when its working right.
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Post June 25th, 2009, 8:00 am

Sure, let it be tomorrow. Usually, when it is not working then it will not work whole night. I will post up when it is connected to Ozzu, so that I too am curious how many hops there are, we will see. Thank you.
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Post June 26th, 2009, 8:09 am

This morning, I have captured a screenshot while connecting to Ozzu was working. The traceroute result is shown as below:
Attachments:
ozzu-connected.png
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Post June 26th, 2009, 10:05 am

So I think that is where the problem is, between 58.27.105.62 and 12.118.124.93

In your other post when it wasn't working it didn't make it past 58.27.105.62. The interesting part is that the next hop (12.118.124.93) according to an ip whois is located in:

Sunnyvale, CA, USA
Run by AT&T

So that means when it isn't working that either the hop at Malaysia (58.27.124.93) is blocking any requests over to California (12.118.124.93) or the hop at California is blocking Malaysia (58.27.124.93). Either that or there is a problem along that route, or maybe they are working on things.

I think under ideal situations ozzu would have multiple servers throughout the world, some over here and some across seas so that members such as yourself would connect to a server much closer avoiding this problem alltogether.
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Post June 26th, 2009, 10:13 am

Quote:
So that means when it isn't working that either the hop at Malaysia (58.27.124.93) is blocking any requests over to California (12.118.124.93) or the hop at California is blocking Malaysia (58.27.124.93). Either that or there is a problem along that route, or maybe they are working on things.


Wow, that's a pretty large hop to gap. Could easily be interference or packet dropping, couldn't it? Lots of distance to cover with no repeater to help along.
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Post June 26th, 2009, 10:21 am

While it is not working on Ozzu. It works with Stanford.edu

Is that an appropriate benchmark?

Remember last I checked on the same website. It worked for them. (Stanford)

Not only them, probably most other websites are working correctly. This is one of the reasons I have been off for some time visiting Ozzu; due to slow loading and I always thought (for a few months) that maybe you have upgraded your server location or something like that. Yes, the connection to Ozzu is completely offline, now. Here is the traceroute result for Stanford.edu
Attachments:
stanford-working-fine.png

And yes, I just did this. And I suppose Ozzu is not working for me now, I do not need to traceroute again. It should be similar to the first picture I have posted.
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Post June 26th, 2009, 10:26 am

The connection dies after 58.27.105.62

Just did the traceroute for Ozzu.
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Post June 26th, 2009, 10:32 am

One major thing I am noticing on the tracert is that the route is much different. It is not going through the problem IPs of 58.27.105.62 and 12.118.124.93 and thus that is probably why its working fine for you.

You may want to look into IP Routing. I have very little knowledge on this, but maybe someone else here does. I have no idea, but if there was a way you could specify the route maybe you can enter an alternate route that avoids those two IPs. This might not even be possible, I don't know.
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Post June 26th, 2009, 10:36 am

I am fine, Brian. I will see if there is anything I can work on.

:)

I am fine, Thank you.
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Post June 26th, 2009, 10:53 am

Have you tried viewing Ozzu via a proxy? If you can find one with a decent traceroute between you and it, you would essentially let the proxy's location work out the route and thereby skip the problematic machines.
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Post June 26th, 2009, 10:56 am

It is how I am posting now.

But it is not exactly solving a problem.
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Post June 26th, 2009, 8:24 pm

Further analyzing this issue, I have also found out that; most of the time when it is not working, it is at night in Malaysia. In the morning, it works (connection to Ozzu).

1) It could be during the night, Malaysia's - the hop 58.27.105.62 needs to repair something?

2) It could also be during the morning in the US, the hop 12.118.124.93 needs to repair something..
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Post June 27th, 2009, 4:36 am

Looks like at least a couple others have had a similar problem
http://www.google.com/#hl=en&q=12.118.1 ... x3zSOf0XOU

Just now I pinged 58.27.105.62 and it was up and fine with good resonse - time = 320ms ttl=52 but 12.118.124.93 timed out on every request.

I didn't actually go and read these results, but a cursory glance looks like there may be some issues with AT&T's backbone
http://www.google.com/#hl=en&safe=off&n ... sGnL70rVz4
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Post June 27th, 2009, 4:36 am

1, 2, 3

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